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Website won't let me log back in

Discussion in 'Web & Email' started by sunflowergirl3, May 22, 2013.

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  1. sunflowergirl3

    sunflowergirl3 Thread Starter

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    May 22, 2013
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    I registered on a website, but when I go back to the website to try and log in, it won't let me. It just jumps back to the top of the log in page. I can log in from another computer, but I prefer to use my own computer. I have a desktop and I run Windows Vista Home premium. Is there any settings I need to change, and if so please explain step by step because I'm not very computer savvy. I really need to log into this website asap. I've tried refreshing the page, restarting my computer, clearing cookies, and still no luck. :confused: I'm desperate for some help.
     
  2. ETech7

    ETech7

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    What's the website?
     
  3. sunflowergirl3

    sunflowergirl3 Thread Starter

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    May 22, 2013
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    Cadystudios.com
     
  4. Couriant

    Couriant Trusted Advisor

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    30,995
    Sounds like a caching issue. What browser are you using?
     
  5. sunflowergirl3

    sunflowergirl3 Thread Starter

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  6. Couriant

    Couriant Trusted Advisor

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    Try the following:

    Go to the Internet Options screen (via Tools menu) and click on the Settings button listed in Browsing Data. Make sure the first option is selected (Everytime I visit the web page). Save that and try again. If that does not work, go back to Internet Options and click on Delete... and make sure the first 4 options are checked and press delete. This will remove any automatic logins that you may have (ie facebook, amazon, etc) so you will need to login again.
     
  7. sunflowergirl3

    sunflowergirl3 Thread Starter

    Joined:
    May 22, 2013
    Messages:
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    I installed Google Chrome and tried it with that. I logged in with no problem. My websites load faster too. Thanks for all of your help.
     
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