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Websites won't open

Discussion in 'Windows XP' started by bonniejack, Sep 1, 2004.

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  1. bonniejack

    bonniejack Thread Starter

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    My computer downloaded the Microsoft Service Pack 2 and now I can't open websites on my computer. Has anyone else ran into this problem? If so, how did you resolve it? I run a virus scan with Norton every day and have Zone Alarm as a firewall as well as other virus programs from my local Cox internet carrier and all tell me I don't have a virus of any kind---------so is it the download of the Service Pack? HELP please.
     
  2. physician

    physician

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    You have a couple of options. One you could uninstall service pack 2 til they get the bugs out. The second option is that they have posted a bunch of fixes at the windows updates site for many of the bugs they have found with the sp2 update. You could check there for the fix - it seems that we have seen quite a few posts with the same complaint and there is a fix at the update site...doc
     
  3. bonniejack

    bonniejack Thread Starter

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    Could it be spyware? as well or do you think it's just the service pack 2 thing? Things are so complicated anymore. Isn't it sad.
     
  4. physician

    physician

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    doubt it. you should not let XP auto update itself. I don't run anything on autoupdate except the most important program on my computer - the antivirus. everything else i update weekly - which reminds me to run it.

    if you want to make sure it isn't spyware - download hijack this from the below link and install it to its own folder. run it, save it to a notepad and then copy and paste your results to the thread. someone will look at it and let you know if it is OK...doc

    http://www.majorgeeks.com/download3155.html
     
  5. bonniejack

    bonniejack Thread Starter

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    Thank you much----I will change my settings.
     
  6. bonniejack

    bonniejack Thread Starter

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    Oh I just forgot----I can't open websites so I can't do the spyware check---hmmm I guess I'll take off the service pack and then try the spyware website. Maybe that will let me open websites again and I can then be at peace that I don't have spyware on top of it all. I send websites from my computer to my husband's computer right now as I can open at his----that is where I'm typing from right now.
     
  7. bonniejack

    bonniejack Thread Starter

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    I'm back and did the spy bouncer.com and it opened on my computer and my husband's computer. I ran scans and detected 313 on my computer and 208 on my husband's computer. Sooo I purchased the removal tool and cleaned it out. Now I think I will try and figure out how to uninstall the Service Pack 2 from Microsoft on my computer and maybe I'll be back in business. Thanks a million for your help. I'm never afraid to look for help and always appreciate it when I find it.
     
  8. mset

    mset

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    hi physician

    I went to the MSFT site and I searched for SP2 updates - no hits on that. Is it good for us to just install SP4? I have been having the same problems and I have realized that these problems started at about the same time that I installed SP2!!

    If not do you have a link for the updates for SP2? Is there a good reason for those of us running WIN 2000 PRO NOT to install SP4 (i.e. also buggy?)

    I'm off to see if I can find those SP2 updates.

    thanks Nik
     
  9. mset

    mset

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    I love Microsoft

    Here's what I found out -

    _____________________________________________________________

    Q. What is the procedure for uninstalling Windows 2000 SP2?

    A.

    This Service Pack contains an uninstall feature that you can use to restore a computer to its previous state. When you run the Update.exe program to install the Service Pack, a subfolder named $ntservicepackuninstall$ is created in your %windir% folder.
    You can uninstall the Service Pack by using Add/Remove Programs in Control Panel or by running the uninstall program from the command prompt.

    Important Service Packs that have been installed using the integrated installation method cannot be uninstalled.

    ____________________________________________________

    so I tried to copy and paste $ntservicepackuninstall$

    into the run box and hit enter. What appears has no meaning for someone like me. Did I use the 'integrated installation method' to install SP2? I have no idea!! I certainly wasn't prompted to choose between two methods, one which would make uninstallation impossible!!

    There is nothing in Add/Remove programs which will allow me to uninstall SP2.

    Can I install SP4 over SP2?
     
  10. maxmelbin

    maxmelbin

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    this folder is in C:\windows .. $ntservicepackuninstall$
    make sure u can view all hidden and protected files ..
    under this folder u have another folder sp2uninstall .. within that folder u have an uninstall file .. sp2uninstall.exe .. double click and enjoy
     
  11. mset

    mset

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    Max, you had my hopes up there for a minute :)

    I found the folder

    C:\WINNT\$NtServicePackUninstall$

    Is this the one? There are a bunch of files in there. But there is NOTHING called sp2uninstall...

    There is one caled SP2 - the icon is 3 documents bound by a yellow ribbon... when I click this, I get the 'Security catalogue'.

    If you are still around and want to help, that would be GREAT!! I fell like I am finally close to solving this problem that has been driving me nuts for 2 months!!

    I stress - I AM USING WIN 2000 PRO
     
  12. physician

    physician

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    I don't think the SP2 is for win2k pro, only for XP. I have had the SP4 for quite a while and it has not had problems like SP2 for XP. Dont get Sp2 for Xp confused with Win 2K pro and its updates...doc
     
  13. maxmelbin

    maxmelbin

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    Yes , issues we r discussing here is actually for Windows Xp SP2 , there is no issues with 2K service packs , there is upto SP4 for 2k ..

    and i apologise i dint notice that u r using Win2K

    u can install all sp's upto 4 for 2k , i havent heard any issues with that yet ...
     
  14. bonniejack

    bonniejack Thread Starter

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    I did the spyware thing and every single time I scan I get over a 100 to 200 hits of spyware being present. I get lots of spam that goes directly to a folder and I delete it almost daily. How can it be possible to get that much spyware that I need to delete every single day?? It would have to be coming in on every single piece of personal email plus spam that I get in a day and I don't get 200 plus everyday??? Then it excludes things I don't want excluded---------and this just gets more confusing to me. Website address I had stored for future use were deleted and everytime I try and open them they say the were deleted because they were suspicious---------80 % of them are rose related websites---------I grow over 500 roses in my yard and I'm very active in rose societies etc. I can't believe my rose connections wouldn't be suspicious?? Any direction here would be appreciated.
     
  15. Dust Sailor

    Dust Sailor

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    http://forums.techguy.org/t110854.html This is a link to Rollin Rogs Security help tools All tool there are free and will not add spyware/malware to your system . Recommended is Ad-Aware Se , Spy-Bot Search and Destroy and Spyware Blaster as a minimum . Download update and use them as directed at this site . Also do an on line scan using Panda Active Scan or one of your choice from Rollin Rogs site . Also ----http://support.microsoft.com/default.aspx?kbid=884130&product=windowsxpsp2 Go to this site and compare what you have on your computer with this Microsoft list of conflicting programs If you have any conflicting programs look for updates . If this does not clear up the problem remove SP2 . This has worked for others . Good Luck
     
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