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websiteview problem

Discussion in 'Virus & Other Malware Removal' started by myr2004, Feb 3, 2005.

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  1. myr2004

    myr2004 Thread Starter

    Joined:
    Feb 3, 2005
    Messages:
    2
    Hi there...

    I've used Spybot S&D, Ad-Ware SE and also Anti-Spy by Yahoo to remove this dialer, but it keeps coming back after I reboot. I've also followed instructions from several other site, e.g. clearing out the delete folder, temp folders, etc. Below is the Hijack This log file. Please help.

    Logfile of HijackThis v1.99.0
    Scan saved at 5:43:41 PM, on 2/3/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\asuskbservice.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\RUNDLL32.EXE
    C:\WINDOWS\anvshell.exe
    C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
    C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\prvdi.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\WINDOWS\System32\dload.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
    C:\WINDOWS\System32\wuauclt.exe
    c:\127021.exe
    C:\Documents and Settings\All Users\Documents\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\ycomp5_5_7_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: STLinksCtrl Class - {B54BFA47-D897-49CA-9657-05EC9F80A32B} - C:\Program Files\STLinks\STLinks2.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\ycomp5_5_7_0.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [anvshell] anvshell.exe
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Windows Service] C:\WINDOWS\System32\prvdi.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Windows Service] C:\WINDOWS\System32\prvdi.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1102050583006
    O17 - HKLM\System\CCS\Services\Tcpip\..\{2D4A1EE3-7BB1-47E8-9807-215026D611B2}: NameServer = 202.188.0.133,202.188.1.5
    O17 - HKLM\System\CS1\Services\Tcpip\..\{2D4A1EE3-7BB1-47E8-9807-215026D611B2}: NameServer = 202.188.0.133,202.188.1.5
    O17 - HKLM\System\CS2\Services\Tcpip\..\{2D4A1EE3-7BB1-47E8-9807-215026D611B2}: NameServer = 202.188.0.133,202.188.1.5
    O23 - Service: Adobe LM Service - Unknown - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: ASUSKeyboardService - ASUSTeK COMPUTER INC. - C:\WINDOWS\asuskbservice.exe
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: %NVSVC.name% - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    Thanks a million.
     
  2. wdm2291

    wdm2291

    Joined:
    Nov 4, 2004
    Messages:
    403
    Do a CTRL+ALT+DEL to open Task Manager and under running "Processes" kill ("End Process") EACH and EVERY one of EACH of the following processes (if you find them) - you may find more than one occurance of any or all of them:

    prvdi.exe
    dload.exe
    127021.exe
    STLinks2.dll
    dialer.wsv
    websiteviewer


    run Hijack This again and put a check next to each of the following items, then close all other windows and browsers (including this one - leaving only HijackThis open) and then click "Fix checked"

    O2 - BHO: STLinksCtrl Class - {B54BFA47-D897-49CA-9657-05EC9F80A32B} - C:\Program Files\STLinks\STLinks2.dll

    O4 - HKLM\..\Run: [Windows Service] C:\WINDOWS\System32\prvdi.exe

    O4 - HKCU\..\Run: [Windows Service] C:\WINDOWS\System32\prvdi.exe



    If your ISP or network doesn't use the following entries then you should also fix them in Hijack This (if you don't know, then leave them for now):

    O17 - HKLM\System\CCS\Services\Tcpip\..\{2D4A1EE3-7BB1-47E8-9807-215026D611B2}: NameServer = 202.188.0.133,202.188.1.5

    O17 - HKLM\System\CS1\Services\Tcpip\..\{2D4A1EE3-7BB1-47E8-9807-215026D611B2}: NameServer = 202.188.0.133,202.188.1.5

    O17 - HKLM\System\CS2\Services\Tcpip\..\{2D4A1EE3-7BB1-47E8-9807-215026D611B2}: NameServer = 202.188.0.133,202.188.1.5


    Try to ininstall websiteview or websiteviewer in Add/Remove programs (if you can find it in there)

    Download CleanUp here:
    http://cleanup.stevengould.org/

    or here:
    http://www.greyknight17.com/spy/Cleanup.exe

    Install and run CleanUp, and when it's done and asks if you want to log off, you can say yes.

    Now boot to Safe Mode

    How to boot to Safe Mode:

    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

    To make your hidden files and folders visible, go to Start > Search and under "More advanced search options". Make sure there is a check next to "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

    Now click on My Computer. Go to Tools > Folder Options. Click on the "View" tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    Now in Safe Mode find and delete the following files:

    C:\WINDOWS\System32\prvdi.exe
    C:\127021.exe
    C:\WINDOWS\System32\dload.exe
    C:\Program Files\STLinks\STLinks2.dll


    dialer.wsv <--(may also be in the System32 folder, or anywhere else, do a search)
    websiteviewer <-- (again, could be anywhere (if you find a folder in C:\Program Files by this name, then delete it)

    Now run CleanUp again, and when it's done and asks if you want to log off, you can say yes.

    go to C:\Windows\Prefetch and delete everything inside that Prefetch folder.

    Then empty the Recycle Bin.

    Then reboot to normal mode.

    Now go here to do an online virus scan (make sure you checkmark to scan AND clean):

    http://housecall.trendmicro.com/


    Run Hijack This again and post a new log here


    Wayne
     
  3. myr2004

    myr2004 Thread Starter

    Joined:
    Feb 3, 2005
    Messages:
    2
    Hi Wayne,

    I've followed all your steps and I think I managed to get rid of the dialer at long last. I restarted the system, and the nasty porn site dialer doesn't pop up anymore.

    Anyway, I've attached the hijack this log file just in case there are anymore bugs that I might have overlooked.

    You guys are awesome... not to mention you have really good response time.

    Thank you so much for your help.

    Warmest regards,
    Cris

    Logfile of HijackThis v1.99.0
    Scan saved at 11:11:50 AM, on 2/4/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\asuskbservice.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\RUNDLL32.EXE
    C:\WINDOWS\anvshell.exe
    C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
    C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\All Users\Documents\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\ycomp5_5_7_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\ycomp5_5_7_0.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [anvshell] anvshell.exe
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1102050583006
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{2D4A1EE3-7BB1-47E8-9807-215026D611B2}: NameServer = 202.188.0.133,202.188.1.5
    O17 - HKLM\System\CS1\Services\Tcpip\..\{2D4A1EE3-7BB1-47E8-9807-215026D611B2}: NameServer = 202.188.0.133,202.188.1.5
    O17 - HKLM\System\CS2\Services\Tcpip\..\{2D4A1EE3-7BB1-47E8-9807-215026D611B2}: NameServer = 202.188.0.133,202.188.1.5
    O23 - Service: Adobe LM Service - Unknown - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: ASUSKeyboardService - ASUSTeK COMPUTER INC. - C:\WINDOWS\asuskbservice.exe
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: %NVSVC.name% - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    Cheerio... :) (y)
     
  4. wdm2291

    wdm2291

    Joined:
    Nov 4, 2004
    Messages:
    403
    You're welcome, Chris,

    Your log looks clean to me.

    I would make a couple of suggestions to avoid getting infected again.

    Suggestion #1 - you should download and install Service Pack 2 from Microsoft - this will generally make your system much more secure (there are downsides, some software it has had problems with, but I think mostly those are solved now, and overall the general concensus is that it's a great move).

    Information is here:
    http://support.microsoft.com/default.aspx?pr=windowsxpsp2


    Suggestion #2 - Go here and download, install, update and run SpywareBlaster:

    http://www.javacoolsoftware.com/spywareblaster.html

    This is an excellent tool to help keep spyware off of your computer.

    Open Spywareblaster, and then, while online, click on "Download Latest Protection Updates" (near the bottom on the "Status" page), and after it downloads and installs them, click on "Internet Explorer" tab (along the top), and check the two boxes just below it "Prevent the installation of ActiveX-based spyware, dialers, etc." and "Prevent spyware/tracking cookies"

    then at the bottom of the page, click "protect against checked items."

    When it's done, click on the "Restricted Sites" tab along the top, then check the box that says "Restrict the actions of spyware/ad/tracking sites in Internet Explorer"

    and on the bottom click "Protect against Checked Items", and when it's done, click the "Mozilla Firefox" tab on top (if you have Firefox installed at all, if not, then don't (Firefox is a competing browser (as opposed to using Internet Explorer)).

    When you're all done this, then click the "Status" tab along the top and you should see the three lines on the righthand side that each say "0 Items have protection disabled", and below that, it should say a number of items in the database (over 3300).

    Don't close SpywareBlaster til it says that 0 items have protection disabled for both Internet Explorer and Restricted Sites (and also Mozilla Firefox, if you have that installed).

    (I'd also encourage download and installation of the companion program from the same site (also free). SpywareGuard (which runs in the background and blocks nasties as they try to make changes, and alerts you that something is trying to change something, and asks if you want to allow it)

    download it here: http://www.majorgeeks.com/download3045.html

    It is pretty simple to configure, open it after installing it, and updating by clicking the "SpywareGuard Liveupdate" icon, and then, after clicking "Options" on the left side of the window, make sure you have checked the following boxes: "Enable Real-Time scanning", "Enable Download Protection", and "Enable Browser Hijack Protection", then click on "Save Settings", click "OK", and you're all set.

    Wayne
     
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