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Weird activity and no access to programs - Help

Discussion in 'Windows XP' started by tim_ver, Oct 12, 2007.

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  1. tim_ver

    tim_ver Thread Starter

    Mar 30, 2006
    have had no issue at all for a long time and all was well. Then this week I was on my pc (Windows XP) and went to shut down the pc, but when I went to Start to look for shute down it was not there and neither was the Run command. I researched online and found out it maybe called the quickinfo virus. I followed a few steps and got back the run command and shutdown button. I though all was fine but now when I go to open Adobe Photoshop CS I get and error I must have Admin rights to load program and it shuts down. I looked at user accounts and their is only one mine and it has admin rights. Also if I hit ctrl+alt+delete it says it has been diabled as I do not have admin rights.

    How do I fix this issue?

    Is this the name of the virus I have, or is it something else?

    I pasted what I followed to get links back below just as FYI. Please help as I can not do any work. Thanks Much

    Open a command prompt (CMD) from accessories menu -> type "gpedit.msc" expand the user configuration node -> expand admin templates -> click "Start Menu and Taskbar -> int he right pane look for "remove run menu from start menu from start menu" it should be set to "not configured" if it is double click it set to enable, click apply, then set to disable and click apply. if it's set to enabled then set to disable. Reboot and see if run's back on the start menu.
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