Weird IE problem in XP

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Alman

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Sep 28, 2003
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I have 2 user accounts on this computer. Mine has admin priveledges, the one my family uses is limited. All has been well until now. In my account IE works perfectly, but in the other one, it doesn't. What happens is that when you go to google for example, and type something in the query box and hit the search button, absolutely nothing happens. If you right click on "advanced search" and open it in a new window, it opens up completely blank except for the theme borders, menu, buttons etc. The address box is totally blank. You can click on other links on the google home page, and they work fine, and as mentioned before, it all works fine under my account. This all just started happening a week or so ago, and for the life of me, I can't figure out what, if anything, I have changed to cause this. I really don't want to reinstall windows, as I only have a 56K dialup, and all the updates are now current. I wish I knew a way to save those updates to migrate them to a fresh install so I don't have to spend 12 hours downloading them again. Any thoughts??
 
Joined
Aug 30, 2003
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1,281
Not sure about your particular problem, however I can help you with windows updating !

Microsoft also has a service called Windows update catalogue which will allow you to download the updates to your computer so you can save them and install/re-install them without having to download each time.

Click Start, then navigate to Windows Update.


Under See Also , click Windows Update Catalogue.
If you don't see the Windows Update Catalogue link, click Personalize Windows Update to see options for displaying it.

From here you can download your updates and save them for future use.
 

Alman

Thread Starter
Joined
Sep 28, 2003
Messages
5
Thanks for the tip! I also must now apologize for posting this in the wrong forum, my bad, won't happen again, moderator feel free to move if neccessary......
 
Joined
Aug 30, 2003
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1,281
Thanks :)
I just added this tip to the Tips & Tricks section also, as I am sure it will save some people a lot of wasted time.
 
Joined
Sep 29, 2003
Messages
36
This sounds like a busted windows scripting host.

Go into Help+about IE
IF it doesnt show any version information then your overall problem is going to be a busted/damage windows scripting host

Then just go to MS website. in the download section search for WSH download the appropriate one for your os.

Good luck.
 

Alman

Thread Starter
Joined
Sep 28, 2003
Messages
5
Checked the version info under both accounts, both identical, looks as it should be. I'm going to download that logger utility, Hijack this or whatever, and run it under the limited account and post it here.....
 

Alman

Thread Starter
Joined
Sep 28, 2003
Messages
5
Ok, here it is.....

Logfile of HijackThis v1.97.2
Scan saved at 11:25:17 AM, on 9/29/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Utilities\AVG\avgcc32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = "C:\Program Files\Outlook Express\msimn.exe"
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\UTILIT~1\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - C:\PROGRA~1\Internet\STARDO~1\SDIEInt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Utilities\AVG\avgcc32.exe /startup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37884.6825231481
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FD5CB595-1F5E-4628-811C-C88A4C144544}: NameServer = 208.181.178.3 204.244.18.1
 
Joined
Sep 29, 2003
Messages
36
This is a stab in the dark.

Do you happen to have the Critical update for IE installed..
I don't remember what the KB # is.. But I have ran into a few issues where this update caused some really wierd situations and removing it resolved the issue.
 

Alman

Thread Starter
Joined
Sep 28, 2003
Messages
5
AFAIK all current updates are installed. Could you run update and see which one is flagged? That might jog your memory, please and thanks!
 
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