1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

weird pop up problem

Discussion in 'Web & Email' started by tonye, Apr 1, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. tonye

    tonye Thread Starter

    Joined:
    Apr 1, 2004
    Messages:
    2
    happens whenever i first use my IE after a restart/start up

    i just click on IE and on the left it has some default search page.. so i close that. then 5 seconds later this pop up takes my whole screen and freezes my browser.. after i close it it doesnt come back. problem is i cant rid of it. ad a ware isnt fixing it and neither is kill a pop up or whatever.. any help here with this ANNOYING problem? thanks.
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,258
    I think you should post a Hijack This log for the experts to take a look at.

    Please do this. Click here: http://www.majorgeeks.com/downloadg...a8baee6434cfc13
    to download Hijack This. Save it to it’s own folder (not temporary files). Click on the Hijackthis.exe.

    Close all open windows and open HIJACK THIS. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and save it to NotePad. Copy the entire log and paste it here.

    DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed. Wait for someone to analyze the scan and advise.

    Cookie
     
  3. tonye

    tonye Thread Starter

    Joined:
    Apr 1, 2004
    Messages:
    2
    ahh i think i do have this. ill check when i got home. but i ran it and it everything was stored but i had pretty much just deleted everything i wanted to rid of. hmm i dunno ill do what you said when i get home. thanks
     
  4. raybro

    raybro

    Joined:
    Apr 26, 2003
    Messages:
    5,836
    If you have HJT already on your home PC, it's important to be sure it's the latest version before running your scan.

    Open HJT The version number will be displayed in the title banner at the top of the window. The latest version is 1.97.7. If you do not have the latest, do this.... Click the Config button, then the Misc button. There you will find an online update button. After update is done, close HJT. Reopen it and proceed with the scan.

    BTW... WELCOME TO TSG :D :D

    Good folks here who are ready, willing and able to help.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/216695

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice