weird pop up problem

[tonye]

happens whenever i first use my IE after a restart/start up

i just click on IE and on the left it has some default search page.. so i close that. then 5 seconds later this pop up takes my whole screen and freezes my browser.. after i close it it doesnt come back. problem is i cant rid of it. ad a ware isnt fixing it and neither is kill a pop up or whatever.. any help here with this ANNOYING problem? thanks.

 

[Cookiegal]

I think you should post a Hijack This log for the experts to take a look at.

Please do this. Click here: http://www.majorgeeks.com/downloadg...a8baee6434cfc13
to download Hijack This. Save it to it’s own folder (not temporary files). Click on the Hijackthis.exe.

Close all open windows and open HIJACK THIS. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and save it to NotePad. Copy the entire log and paste it here.

DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed. Wait for someone to analyze the scan and advise.

Cookie

 

[tonye]

ahh i think i do have this. ill check when i got home. but i ran it and it everything was stored but i had pretty much just deleted everything i wanted to rid of. hmm i dunno ill do what you said when i get home. thanks

 

[raybro]

If you have HJT already on your home PC, it's important to be sure it's the latest version before running your scan.

Open HJT The version number will be displayed in the title banner at the top of the window. The latest version is 1.97.7. If you do not have the latest, do this.... Click the Config button, then the Misc button. There you will find an online update button. After update is done, close HJT. Reopen it and proceed with the scan.

BTW... WELCOME TO TSG

Good folks here who are ready, willing and able to help.