Weird problem

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Carl1949

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Dec 30, 2011
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18
I can't download or run the free utility, because the computer in question, a Jumper EZbookX4 notebook, refuses to do anything at all now. After the usual week long nightmare of trying to update Windows 10, it seemed to be working OK, but then when online and trying to enter data on a web site, pressing a letter would produce totally crazy results, minimising the browser to the bottom of the screen and bringing up some completely irrelevant program or Windows feature. It has deteriorated to the stage where even off line it is still not working properly. Someone advised I should try Internet Explorer as a browser, but it refuses to set it as the default browser, or even to run it.
If anyone has the faintest idea what is happening, I would appreciate any ideas as to what to do.
 

DaveA

David
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17,214
How full is the 128 GB drive?
What protection software are you running?
 
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