1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Weirdness With Booting-Up

Discussion in 'Windows 7' started by Herringbone, Feb 3, 2013.

Thread Status:
Not open for further replies.
Advertisement
  1. Herringbone

    Herringbone Thread Starter

    Joined:
    Jul 14, 2008
    Messages:
    164
    I'm running under Windows 7 Home Premium, 32-bit...now occasionally, after I log in during the booting-up procedure, the screen suddenly goes dark and the Win 7 Desktop doesn't appear, just the mouse arrow--moveable--on the screen...

    Consequently, I shut down and the PC will reboot OK afterwards, and usually for the rest of the day--but this weirdness is alarming and might portend some looming disaster...

    Any suggestions how I might proceed with this matter? A good Windows diagnostic program?

    The Crystal Disk diagnostic program tells me my hard drives are in good shape...

    Thanks for any feedback!
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,135
    Check Control Panel > Power Options.
     
  3. Lucky09

    Lucky09

    Joined:
    Jan 14, 2013
    Messages:
    137
    Hi,

    Access Safe Mode by tapping on F8 during boot up and select safe mode. If you're able to get in to safe mode, go to Device Manager and Uninstall and Reinstall the Graphics driver or Update it. In case to can't get to safe mode, enter Low Resolution mode which is accessible as well on f8 (Advanced Boot Options) then Adjust the resolution from there.
     
  4. Lucky09

    Lucky09

    Joined:
    Jan 14, 2013
    Messages:
    137
    One important thing that i forgot. Just noticed that this is one of the common reason especially for newly set up computers. Before anything else, please make sure that there is only one video cable connecting your monitor to the computer. then you can go to my first advice. :)
     
  5. Herringbone

    Herringbone Thread Starter

    Joined:
    Jul 14, 2008
    Messages:
    164
    Thanks, Lucky09, & LL for feedback. Will try out.
     
  6. Herringbone

    Herringbone Thread Starter

    Joined:
    Jul 14, 2008
    Messages:
    164
    Lucky09, my system reports that I have the most up to date display driver available...

    LL, after I go into Power Options, what do I look for?
     
  7. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,135
    Check to see what period of time it waits for until it goes into hibernation.
     
  8. Herringbone

    Herringbone Thread Starter

    Joined:
    Jul 14, 2008
    Messages:
    164
    "Put the computer to sleep - Never" was the reading.
     
  9. Lucky09

    Lucky09

    Joined:
    Jan 14, 2013
    Messages:
    137
    Hi Herringbone, What happened when you try safe mode? were you able to get in? Also, please check your Graphics utility if the dual display is enabled. If so, disable it.
     
  10. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1088065

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice