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Wen's infected computer

Discussion in 'Virus & Other Malware Removal' started by SCwenbea, Jan 21, 2007.

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  1. SCwenbea

    SCwenbea Thread Starter

    Joined:
    Jan 21, 2007
    Messages:
    1
    Hi all. I just tried posting and messed up. Sorry. It's my first time using this site and I am almost computer illeterate. My computer was so infected it was almost unuseable. My boyfriend helped my clean it up with stuff like ewido, clean up, adware and spybot. But he said it is still seriously infected and said I need to get help from you guys. He told me to post a Hijack This report and then follow your instructions word for word. He raved about you guys. If you could help, I would be eternally appreciative. My computer is still really slow, plaggd with popups despite a pop up blocker and I am worried about security and identity theft with spyware stuff permanently in my computer. I have a laptop HP Pavillion ze4500, that uses Windows XP. Here is the report:

    Logfile of HijackThis v1.99.1
    Scan saved at 10:34:50 AM, on 1/21/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\HPConfig.exe
    C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\carpserv.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\HPQ\One-Touch\OneTouch.EXE
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\DOCUME~1\WENDYB~1\APPLIC~1\STEM32~1\userinit.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.8472\GoogleToolbarNotifier.exe
    C:\Palm\HOTSYNC.EXE
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\WINDOWS\SCMain.exe
    C:\WINDOWS\WCMain.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\d?xplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\DOCUME~1\WENDYB~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8l.hpwis.com
    R3 - URLSearchHook: (no name) - {D1FCCC5E-35AE-4A53-9B1E-0FE5286212CA} - C:\WINDOWS\system32\hpbflo.dll (file missing)
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    R3 - URLSearchHook: (no name) - {5B88A526-54DF-2320-B9EC-30A60C5191C2} - C:\WINDOWS\system32\fgnqaj.dll
    O2 - BHO: (no name) - SOFTWARE - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {3B181779-E2F0-EA0E-C80F-DF98B01DF3BF} - C:\WINDOWS\System32\vkw.dll (file missing)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {5B88A526-54DF-2320-B9EC-30A60C5191C2} - C:\WINDOWS\system32\fgnqaj.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {D1FCCC5E-35AE-4A53-9B1E-0FE5286212CA} - C:\WINDOWS\system32\hpbflo.dll (file missing)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [PreloadApp] "c:\hp\drivers\printers\photosmart\hphprld.exe" c:\hp\drivers\printers\photosmart\setup.exe -d
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
    O4 - HKLM\..\Run: [TV Now] "C:\Program Files\HPQ\Notebook Utilities\TvNow.exe" /RK
    O4 - HKLM\..\Run: [Display Settings] "C:\Program Files\HPQ\Notebook Utilities\hptasks.exe" /s
    O4 - HKLM\..\Run: [QT4HPOT] "C:\Program Files\HPQ\One-Touch\OneTouch.EXE"
    O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
    O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [1Iejv] C:\documents and settings\wendy beall\local settings\temp\1Iejv.exe
    O4 - HKLM\..\Run: [fYq] C:\documents and settings\wendy beall\local settings\temp\fYq.exe
    O4 - HKLM\..\Run: [0c0ClMi] C:\documents and settings\wendy beall\local settings\temp\0c0ClMi.exe
    O4 - HKLM\..\Run: [w85] C:\windows\w85.exe
    O4 - HKLM\..\Run: [OrrsYwD] C:\documents and settings\wendy beall\local settings\temp\OrrsYwD.exe
    O4 - HKLM\..\Run: [DrFQV] C:\documents and settings\wendy beall\local settings\temp\DrFQV.exe
    O4 - HKLM\..\Run: [WfO3Lj3G] C:\documents and settings\wendy beall\local settings\temp\WfO3Lj3G.exe
    O4 - HKLM\..\Run: [OFAN.exe] c:\windows\system32\OFAN.exe
    O4 - HKLM\..\Run: [Pd5] C:\windows\system32\Pd5.exe
    O4 - HKLM\..\Run: [TopSearch] "C:\Program Files\TopSearch\TopSearch.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Exls] C:\WINDOWS\system32\DXPLOR~1.EXE
    O4 - HKCU\..\Run: [Ywp7RQfml] drmgr1.exe
    O4 - HKCU\..\Run: [Aaou] "C:\DOCUME~1\WENDYB~1\APPLIC~1\STEM32~1\userinit.exe" -vt rbnd
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.8472\GoogleToolbarNotifier.exe"
    O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Stardust Screen Saver Control 2003.lnk = C:\WINDOWS\SCMain.exe
    O4 - Global Startup: Stardust Wallpaper Control 2003.lnk = C:\WINDOWS\WCMain.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com
    O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
    O16 - DPF: {A1B09066-C95C-4EF6-8DFD-3DD0AFE610B6} (AOL YGP Screensaver) - http://pak02.pictures.aol.com/ygp/aol/plugin/screensaver/YGPPicScreensaver.9.0.1.2.cab
    O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab
    O20 - AppInit_DLLs: ati2evxx.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
    O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


    Let me know what I should do. Thanks
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Hi and welcome to TSG :)

    Please move Hijack This out of the Temporary files and into a separate folder of its own in program files, so that it can function properly and create back-ups which can be restored, if necessary and then post a new log.
     
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