Wen's infected computer

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SCwenbea

Thread Starter
Joined
Jan 21, 2007
Messages
1
Hi all. I just tried posting and messed up. Sorry. It's my first time using this site and I am almost computer illeterate. My computer was so infected it was almost unuseable. My boyfriend helped my clean it up with stuff like ewido, clean up, adware and spybot. But he said it is still seriously infected and said I need to get help from you guys. He told me to post a Hijack This report and then follow your instructions word for word. He raved about you guys. If you could help, I would be eternally appreciative. My computer is still really slow, plaggd with popups despite a pop up blocker and I am worried about security and identity theft with spyware stuff permanently in my computer. I have a laptop HP Pavillion ze4500, that uses Windows XP. Here is the report:

Logfile of HijackThis v1.99.1
Scan saved at 10:34:50 AM, on 1/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\WENDYB~1\APPLIC~1\STEM32~1\userinit.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.8472\GoogleToolbarNotifier.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\SCMain.exe
C:\WINDOWS\WCMain.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\d?xplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\WENDYB~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8l.hpwis.com
R3 - URLSearchHook: (no name) - {D1FCCC5E-35AE-4A53-9B1E-0FE5286212CA} - C:\WINDOWS\system32\hpbflo.dll (file missing)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - {5B88A526-54DF-2320-B9EC-30A60C5191C2} - C:\WINDOWS\system32\fgnqaj.dll
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {3B181779-E2F0-EA0E-C80F-DF98B01DF3BF} - C:\WINDOWS\System32\vkw.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5B88A526-54DF-2320-B9EC-30A60C5191C2} - C:\WINDOWS\system32\fgnqaj.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {D1FCCC5E-35AE-4A53-9B1E-0FE5286212CA} - C:\WINDOWS\system32\hpbflo.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [PreloadApp] "c:\hp\drivers\printers\photosmart\hphprld.exe" c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [TV Now] "C:\Program Files\HPQ\Notebook Utilities\TvNow.exe" /RK
O4 - HKLM\..\Run: [Display Settings] "C:\Program Files\HPQ\Notebook Utilities\hptasks.exe" /s
O4 - HKLM\..\Run: [QT4HPOT] "C:\Program Files\HPQ\One-Touch\OneTouch.EXE"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [1Iejv] C:\documents and settings\wendy beall\local settings\temp\1Iejv.exe
O4 - HKLM\..\Run: [fYq] C:\documents and settings\wendy beall\local settings\temp\fYq.exe
O4 - HKLM\..\Run: [0c0ClMi] C:\documents and settings\wendy beall\local settings\temp\0c0ClMi.exe
O4 - HKLM\..\Run: [w85] C:\windows\w85.exe
O4 - HKLM\..\Run: [OrrsYwD] C:\documents and settings\wendy beall\local settings\temp\OrrsYwD.exe
O4 - HKLM\..\Run: [DrFQV] C:\documents and settings\wendy beall\local settings\temp\DrFQV.exe
O4 - HKLM\..\Run: [WfO3Lj3G] C:\documents and settings\wendy beall\local settings\temp\WfO3Lj3G.exe
O4 - HKLM\..\Run: [OFAN.exe] c:\windows\system32\OFAN.exe
O4 - HKLM\..\Run: [Pd5] C:\windows\system32\Pd5.exe
O4 - HKLM\..\Run: [TopSearch] "C:\Program Files\TopSearch\TopSearch.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Exls] C:\WINDOWS\system32\DXPLOR~1.EXE
O4 - HKCU\..\Run: [Ywp7RQfml] drmgr1.exe
O4 - HKCU\..\Run: [Aaou] "C:\DOCUME~1\WENDYB~1\APPLIC~1\STEM32~1\userinit.exe" -vt rbnd
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.8472\GoogleToolbarNotifier.exe"
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Stardust Screen Saver Control 2003.lnk = C:\WINDOWS\SCMain.exe
O4 - Global Startup: Stardust Wallpaper Control 2003.lnk = C:\WINDOWS\WCMain.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
O16 - DPF: {A1B09066-C95C-4EF6-8DFD-3DD0AFE610B6} (AOL YGP Screensaver) - http://pak02.pictures.aol.com/ygp/aol/plugin/screensaver/YGPPicScreensaver.9.0.1.2.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab
O20 - AppInit_DLLs: ati2evxx.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


Let me know what I should do. Thanks
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
Hi and welcome to TSG :)

Please move Hijack This out of the Temporary files and into a separate folder of its own in program files, so that it can function properly and create back-ups which can be restored, if necessary and then post a new log.
 
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