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what a mess up!

Discussion in 'Windows 7' started by kezaroo85, Dec 30, 2012.

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  1. kezaroo85

    kezaroo85 Thread Starter

    Joined:
    Dec 30, 2012
    Messages:
    3
    hi guys & girls hope u can help me with the following
    i got a acer netbook D270 which has windows 7 starter pre installed
    the windows website said this netbook was compatiable for windows 8
    so i installed and it kept crashing grrrrrrrr
    so i did a complete restore back to windows 7
    now when the netbook starts up and the windows desktop appears i am getting an error:

    cant find script engine "VBScript" for script "C:\windows\system32\GFxCUIServiceInstall.vbs"

    any ideas? acer said do another restore but i cant see how this will help

    regards

    kezaroo
     
  2. huggie54

    huggie54

    Joined:
    Feb 17, 2008
    Messages:
    2,637
    try these.
    Method 1:



    You need to perform a Clean Boot to prevent any conflicting third party applications from interfering with your computer.



    To place the computer in a Clean Boot state, you need to follow the steps from the article mentioned below and check with the issue.



    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:
    http://support.microsoft.com/kb/929135

    Note: You need to follow Step 7 from the article mentioned above to get the computer back to Normal Startup after performing all the steps.



    Method 2:



    a. Click on Start button, type cmd, in the search result right-click on cmd and select Run as administrator.
    b. Type cd %windir%\system 32 (Note: there is a space between system and 32) and press Enter.
    c. Type regsvr32 vbscript.dll in command prompt and press Enter.
    d. Type regsvr32 jscript.dll in command prompt and press Enter.

    If the registration was successful, you should now see the following message:
    DllRegisterServer in vbscript.dll succeeded.





    Method 3:



    If the issue still persists, I would suggest you to refer to the link to use the System File Checker tool (SFC) to troubleshoot missing or corrupted system files in Windows and check if it works:



    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

    http://support.microsoft.com/kb/929833
     
  3. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,613
    I think that has to do with McAfee. you need to run the McAfee Removal Tool and get rid of the McAfee demo.
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    113,331
    kezaroo85,

    I've edited the title of your thread. I'm not sure if you put the stars there or the board filters did but in either case it's to hide profanity and is not acceptable. Please be more careful in the future. Thanks for understanding. :)
     
  5. kezaroo85

    kezaroo85 Thread Starter

    Joined:
    Dec 30, 2012
    Messages:
    3
    that was the first thing i uninstalled but the error was there before i did it and was still there obivously afterwards
     
  6. kezaroo85

    kezaroo85 Thread Starter

    Joined:
    Dec 30, 2012
    Messages:
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    hey,thanks for the advice im worried about doing step one as reading it i could end up with more issues
    ive done method 2 which was successful but it still there and method 3 and its still there
    im lost now :(
     
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