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What happened to this hard drive?

Discussion in 'Hardware' started by Flowdrip, Oct 25, 2007.

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  1. Flowdrip

    Flowdrip Thread Starter

    Joined:
    Dec 15, 2005
    Messages:
    186
    Today I went to access my J: drive which is a 250 GB Maxtor HD, everytime I tried to open it, my mouse would freeze in one spot, and Cntrl+Alt+Delete wouldn't even bring up the task manager to try to stop the unresponsive HD. Alt + F4 wouldn't kill it either. The only thing I could do was a reboot. After about 5-6 times of doing that I figured I better ask a pro! Nothing has been downloaded to that drive in months and nothing shows up on my twice weekly virus, spyware, and malware scans. Anybody have any suggestions that I should try? I have about 240GB of documents and photos on there and I would be screwed if I lose it. I'd have way too many pissed off clients to stay in business.
     
  2. Alex Ethridge

    Alex Ethridge

    Joined:
    Apr 10, 2000
    Messages:
    9,185
    This is the approach I use on all external hard disks that come to me for data retrieval:

    Remove the disk from its enclosure and connect it directly to a desktop computer via its power and IDE connector. See if Windows recognizes it's there. If it recognizes it is there but still won't/can't read it, run CHKDSK /R on the drive.

    Get back to us with your result.
     
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