What has happend to my MS Outlook Data File?

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Guybrush

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All of my incoming mails are getting dumped in my inbox instead of going to their respective folders. I cant seem to delete or move any emails present in the any folder either. Whenever i try to move or delete any msg, this is the error i get:

"The file ________.pst could not be accessed. Access is denied."

Ive checked this file in its respective folder and its there, and it aint read-only either. Has it been corrupted? What should i do?

Please help, i have a lot of emails and contacts in this data file which i dont want to lose.
 
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Anne
Please go to Outlook and hit Help-About.

Does it say Corporate Workgroup?
Or Internet Mail Only?

I'm here to reply when I get the answer.
 

Guybrush

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Hi Dreamboat

Thnx for responding

Ok, ive checked Help~About and it doesnt say either. Security is default. Just to let u know i am using Outlook 2002.

Another thing i've just noticed is that none of the rules i created are working and my mail accounts are being checked for new mail every minute or two. Before this, i had set it at 15 minute intervals.
 
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Intervals: Tools-Options, Mail delivery tab. There should be a setting there.

Rules: Do they exist? You can see them under Tools-Rules Wizard?

How many items do you have listed as "Personal folders"? I half suspect you have it opened twice...
 

Guybrush

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Nope... the interval option is still showing 15 minutes.

And the rules are still there ... all of them... thank goodness for that ... the million bajillion rules i had to define to stop spam.

Still cant understand why outlook aint following the rules and why cant i move/delete files which was my original problem. The bloody error msg keeps coming.
 
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Okay.
Hit the Help menu, and run Detect and Repair.
Darn thing'll take about 15-20 minutes, tho...
 

Guybrush

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Okay...

Thnx for all the advice. Lets hope that it works out. I just cannot afford to lose my data file.
 
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Guy...

Wait a second. k?
Look for my next post VERY shortly.
 

Guybrush

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Feb 24, 2002
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Hmmm... thnx for the article.

Btw, the repair job was done. I closed outlook after repairs and restarted it. The send/receive problem has been resolved but the msg move/delete problem still persists.

I am now thinking of uninstalling the program and reinstalling it. I guess that would tell me if there is a corruption in the program itself and not the data file. What do u suggest?
 
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No. I don't think a reinstall will help any more than I can.

Find all *.pst files on your PC. Make sure NONE of them are set as read only. To find them, you may have to:

double-click My Computer
Tools-Folder Options
View tab
Make sure you ARE viewing hidden and system files.
Might want to also make sure you ARE viewing file extensions.
 
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Okay. I want you to make sure you're viewing your folder list. (View-folder list) in Outlook.

What do you have one level ABOVE (to the left of) Inbox, Calendar, etc? And do you only have ONE item at that higher level?
 
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Also. If that upper level has only ONE item (presumably "Personal folders"), then right-click it and hit Properties.

Hit the advanced button (2000 has one, I hope 2002 does too). What is the path to that file? Does it exceed 255 characters?
 

Guybrush

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Yeah... the highest level item is Personal Folders and its what i am using.
 
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