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What is causing this?

Discussion in 'Windows XP' started by SilverSurf, Aug 9, 2018.

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  1. SilverSurf

    SilverSurf Thread Starter

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    Hello All - my desktop recently kept crashing, on inspection everything inside the box was covered in a layer of dust and fluff. All the fans and cpu were removed and thoroughly cleaned however playing a game it comes to an abrupt end with the screen having various coloured flashing all over the place and I have to carry out a cold boot. Strange thing though as watching video this doesn't happen. Any idea what could be causing this?

    Regards Silversurf
     
  2. SpywareDr

    SpywareDr

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    Overheating?

    Download, install and run Speccy. Click File > Publish Snapshot > Yes > Copy to Clipboard and then paste in the URL you just copied into a Reply to this thread.
     
  3. SilverSurf

    SilverSurf Thread Starter

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  4. SpywareDr

    SpywareDr

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    Temps look fine ... although it does say "Current Uptime: 205 sec (0 d, 00 h, 03 m, 25 s)". Had it been running before, and you had just rebooted? Or, had it been off for a while and you just turned it on?
     
  5. SilverSurf

    SilverSurf Thread Starter

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    Hello SpywareDr

    The pc had only been turned on for about 10 to 15 mins when I ran Speccy.

    Regards Silversurf
     
  6. SpywareDr

    SpywareDr

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    Try playing a game for a bit, to see if it will heat up, then post another Speecy report.
     
  7. SilverSurf

    SilverSurf Thread Starter

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  8. SpywareDr

    SpywareDr

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    The highest temp I see there is 42°C, which is nowhere near a problem.

    Does it crash when playing the game(s) in Safe mode?
     
  9. SilverSurf

    SilverSurf Thread Starter

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    Hello SpywareDr

    Neither game will run in safe mode, a message appears saying it needs a certain DirectX. A friend has suggested this is probably a dying graphics card, what are your thoughts?

    Regards Silversurf
     
  10. SpywareDr

    SpywareDr

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    Yes, it could be the GPU. If you have access to another known-good one, I'd definitely give it a try.
     
  11. plodr

    plodr

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    But if the GPU is dying, why do videos run with no problem?
    Something else is going on, though, I have no idea what.

    Mahjongg surely isn't as taxing as a video.
     
  12. SpywareDr

    SpywareDr

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    Nary a clue. Need to start testing something somewhere though. Anything else is just guessing ... and there are gadzillions of possibilities.
     
  13. managed

    managed Trusted Advisor

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  14. SilverSurf

    SilverSurf Thread Starter

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    Hello All - many thanks to all who offered help. This is what I did. Opened device manager, clicked on everything, there were no yellow exclamation marks showing anywhere, and all said this device is working properly. Ran directx test which completed saying this device is working properly. Connected my monitor to another PC - no problem. Went to nvidea site and downloaded a small program to identify the gpu, when clicking run up popped a message saying nvxxxxx file could not be found. Uninstalled the driver then did a clean install. Tried loading the two games both said direct9 was required (it was already installed) anyway I installed it again now both games are working 100%. Knowing next to nothing about computers I wonder if you experts are able to explain how the nvidea files were deleted, and how direct9 was removed. I use ccleaner but as been said a hundred times on this forum not to use the registry feature and never use a registry cleaner.

    The important thing is that my PC is now running just as it should be. Thanks again.

    Regards Silversurf
     
  15. SpywareDr

    SpywareDr

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    Cool!

    Now that you've got it working correctly, do yourself a favor and start doing monthly (at least) backups: Macrium Reflect Free
     
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