What is Wrong? Is it Junk?

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Thread Starter
Sep 14, 2004
I bought my computer maybe a year and a half ago. I've been running into all kinds of problems. First, it is an HP pavilion 734n running XP home. My biggest concern is that when ever the status light goes on the sound fades out completely...this includes when I start it up. I am not running many programs and I have more than enough memory avaible....I believe it's 60% free. I think I am running 512 ram...I'll have to double check. Also, it seems that the graphics are affected by this....they seem to load slowly. I have just intstalled a new sound card to try to fix the problem a Sound Blaster live LS. It has improved it alittle but, it still skips. Also, I'm on a wireless network and have been trying to use the new Apple Airtunes. When I try to set it up it says that it it unable to access the sub system and won't let me configure it. Next, I was running Zone Alarm and it just disappeared...I then tried to uninstall and it said it was unable to for some reason....(I'll check on that) So, I downloaded the free version from the ZA website and It kept freezing up saying that I was losing connection...which I wasn't. Finally i ran Ad-Aware and it seemed to fix it because it downloaded completely. But, after it installed the program would not run. I restarted my computer 4 times and right clicked and hit open. I would get the hour glass for a second but, then nothing....No icon, no nothing. I'm sorry if I'm giving useless info but, I'm trying to be as specific as possiable. I will have to check the exact errrors at a later time. I read some posts and they said to do a start up list....So I did. Here it is and thanks in advance.


StartupList version: 1.52
Started from : C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for startuplist1521.zip\StartupList.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options

Running processes:

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\documents and settings\owner\desktop\qttask.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\WDC\CR\SetIcon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for startuplist1521.zip\StartupList.exe


Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
Zone Labs Security.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe


Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,


Autorun entries from Registry:

BlockTracker = c:\hp\bin\BlockTracker.exe
hpsysdrv = c:\windows\system\hpsysdrv.exe
HotKeysCmds = C:\WINDOWS\System32\hkcmd.exe
Share-to-Web Namespace Daemon = c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
CamMonitor = c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
AutoTBar = C:\hp\bin\autotbar.exe
NvCplDaemon = RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
nwiz = nwiz.exe /installquiet /keeploaded
PS2 = C:\WINDOWS\system32\ps2.exe
DDCActiveMenu = "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
PPMemCheck = "C:\Program Files\PestPatrol\PPMemCheck.exe"
Microsoft Update = winsys32.exe
iTunesHelper = C:\Program Files\iTunes\iTunesHelper.exe
A1DCB50B = C:\WINDOWS\System32\lcdlcsgzt.exe
Win32 Device Loader = C:\WINDOWS\Win32ldr.exe
Microsoft Restore = scrgrd.exe
winnet = C:\PROGRA~1\COMMON~2\ADDRES~1\winnet.exe
QuickTime Task = "C:\documents and settings\owner\desktop\qttask.exe" -atboottime
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
IS CfgWiz = C:\Program Files\Common Files\Symantec Shared\cfgwiz.exe /GUID NIS /CMDLINE "REBOOT"
WD Button Manager = WDBtnMgr.exe
SetIcon = \Program Files\WDC\CR\SetIcon.exe
UpdReg = C:\WINDOWS\UpdReg.EXE
Jet Detection = "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
Zone Labs Client = "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"


Autorun entries from Registry:

Microsoft Update = winsys32.exe
77DAA02F = C:\WINDOWS\System32\lcdlcsgzt.exe
Microsoft Restore = scrgrd.exe


Autorun entries from Registry:

NVIEW = rundll32.exe nview.dll,nViewLoadHook
ctfmon.exe = C:\WINDOWS\System32\ctfmon.exe
Yahoo! Pager = C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
H/PC Connection Agent = "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
MsnMsgr = "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
Microsoft Update = winsys32.exe
Microsoft Restore = scrgrd.exe
wglet.exe = C:\WINDOWS\System32\dfshf.exe


Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
Web assistant - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll - {9ECB9560-04F9-4bbc-943D-298DDF1699E1}
NAV Helper - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}


Enumerating Task Scheduler jobs:

Symantec NetDetect.job


Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: C:\DOCUME~1\Owner\LOCALS~1\Temp\vsinit.dll||C:\DOCUME~1\Owner\LOCALS~1\Temp\zauninst.exe||C:\DOCUME~1\Owner\LOCALS~1\Temp\vsinit.dll||C:\DOCUME~1\Owner\LOCALS~1\Temp\zauninst.exe


Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

End of report, 7,909 bytes
Report generated in 0.140 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Jul 29, 2004
Hi kiwiguy,

I have a question to ask you.
I have just spent half and hour to find documentation about this process Win32ldr.exe : according to the HijackThis diagnostic, it appears to be a Win32 Rundll Loader virus. I have a look at Trendmicro, Computercops, PestPatrol : nothing about the file in question.
The last week, the HijackThis site reported a process like anti-keylogger and in fact, it was a true crap. Sometimes, it reports good process as nasty ! Is the site HijachThis reliable ?
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