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what to delete?

Discussion in 'Virus & Other Malware Removal' started by London'sMom, Feb 10, 2005.

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  1. London'sMom

    London'sMom Thread Starter

    Joined:
    Feb 10, 2005
    Messages:
    11
    Hi- I downloaded Hijack This from your site and ran a check. Now I just need to know what I can delete.
    Here is my list and thanks.
    Oh yes, I am using Windows XP.


    Logfile of HijackThis v1.99.0
    Scan saved at 2:03:59 PM, on 2/10/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Personal Firewall\NISUM.EXE
    C:\WINNT\Explorer.EXE
    C:\WINNT\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    C:\WINNT\System32\GEARSEC.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\wanmpsvc.exe
    C:\WINNT\System32\hkcmd.exe
    C:\WINNT\System32\SK9910DM.EXE
    C:\WINNT\GWMDMMSG.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\PhoneTools\CapFax.EXE
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\2Wire\Gateway\2PortalMon.exe
    C:\WINNT\System32\P2P Networking\P2P Networking.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINNT\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Owner\My Documents\My Received Files\HijackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
    O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
    O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
    O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
    O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [CapFax] C:\Program Files\PhoneTools\CapFax.EXE
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe
    O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\System32\P2P Networking\P2P Networking.exe /AUTOSTART
    O4 - HKLM\..\RunOnce: [OOBEDDDemise] cmd /x /c erase C:\WINNT\System32\oobe\msoobe.exe
    O4 - HKCU\..\Run: [spywatch] C:\Program Files\BulletProofSoft.com\SpywareRemover\SpyWatch.exe /STARTUP
    O4 - HKCU\..\RunOnce: [BullguardoptIn] C:\WINNT\Temp\BullGuard\bulldownload.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: Add to filterlist (WebWasher) - http://-Web.Washer-/ie_add
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
    O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB
    O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Proxy Service - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINNT\System32\GEARSEC.EXE
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Personal Firewall Accounts Manager - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
    O23 - Service: Intel(R) NMS - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
    O23 - Service: PictureTaker - Unknown - c:\fixit\pt\PCTKRNT.SYS (file missing)
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINNT\wanmpsvc.exe
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Go to Control Panel - Add/Remove Programs
    Uninstall: P2P Networking

    Run Hijack This again. Fix these:

    R3 - Default URLSearchHook is missing

    O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\System32\P2P Networking\P2P Networking.exe /AUTOSTART

    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -

    O23 - Service: PictureTaker - Unknown - c:\fixit\pt\PCTKRNT.SYS (file missing)

    Post a new log afterwards (y)
     
  3. London'sMom

    London'sMom Thread Starter

    Joined:
    Feb 10, 2005
    Messages:
    11
    I did as you said. I couldn't find:
    O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\System32\P2P Networking\P2P
    Networking.exe /AUTOSTART
    to fix it in Hijack This.
    I did uninstall it in Remove Programs, though.
    So, the rest looks good?
    Thanks for your help.


    Logfile of HijackThis v1.99.0
    Scan saved at 5:32:28 PM, on 2/10/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Personal Firewall\NISUM.EXE
    C:\WINNT\Explorer.EXE
    C:\WINNT\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    C:\WINNT\System32\GEARSEC.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINNT\System32\NMSSvc.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\wanmpsvc.exe
    C:\WINNT\System32\hkcmd.exe
    C:\WINNT\System32\SK9910DM.EXE
    C:\WINNT\GWMDMMSG.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\PhoneTools\CapFax.EXE
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\2Wire\Gateway\2PortalMon.exe
    C:\WINNT\Temp\BullGuard\bulldownload.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINNT\System32\wuauclt.exe
    C:\Documents and Settings\Owner\My Documents\My Received Files\HijackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
    O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
    O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
    O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
    O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [CapFax] C:\Program Files\PhoneTools\CapFax.EXE
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe
    O4 - HKLM\..\RunOnce: [OOBEDDDemise] cmd /x /c erase C:\WINNT\System32\oobe\msoobe.exe
    O4 - HKCU\..\Run: [spywatch] C:\Program Files\BulletProofSoft.com\SpywareRemover\SpyWatch.exe /STARTUP
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: Add to filterlist (WebWasher) - http://-Web.Washer-/ie_add
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
    O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Proxy Service - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINNT\System32\GEARSEC.EXE
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Personal Firewall Accounts Manager - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
    O23 - Service: Intel(R) NMS - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINNT\wanmpsvc.exe
     
  4. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Everything else seems okay.

    Can you tell me anything about this process?
    C:\WINNT\Temp\BullGuard\bulldownload.exe

    I find that one alittle suspicious. Did you ever have a program called Kazaa?
     
  5. London'sMom

    London'sMom Thread Starter

    Joined:
    Feb 10, 2005
    Messages:
    11
    Yes, Kazaa is on the computer, I think.
    Bullguard opens every time I start my computer. It asks me if I want to download it- I think it is a virus detection program?
    I'm not sure. I never download it, i always just hit the "later" button.
    I was always told to use Norton. And I already have a firewall.
    Should I delete that one(Bullguard) as well?
    Thanks again.
     
  6. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    I'm leery of it.

    When doing some quick research, it said it was an anti-virus program.
    But another indicated it was something bundled with KaZaa.

    KaZaa was what probably packed on the P2P Networking entry as well. It's also bundled with spyware.

    Your best move would be to remove KaZaa. That could lead to infection eventually if kept. Not to mention P2P programs illegally trade copyrighted material.
     
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