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What to do AFTER Reinstalling Windows 7

Discussion in 'Windows 7' started by jcm29, Nov 25, 2011.

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  1. jcm29

    jcm29 Thread Starter

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    Brand new to this forum, and I am sure this is something that has been addressed, but I can't seem to find anything online that will help or is directly on point.

    So here's my situation: I bought a brand new Samsung QX411 two months ago. It's a great computer. Problem is, it got hit with a nasty virus that was pretty much completely debilitating, so I took it in to Best Buy (mistake), and they told me the best thing would be just reinstall Windows 7, and everything would be great. Well, I did, and now I am stuck. I reinstalled, but I did not realize that literally nothing would be in place. I am not completely naive: I did save all of my important files, folders, music, etc. So it's not that I have lost my data and am now crying "woe is me." Instead, I have basically a blank Windows 7 and nothing is there. I can't connect to the internet, because it is telling me that I don't have the necessary hardware (I know I do, but still).

    A basic summary would be this: I have no idea what to do after properly installing Windows 7. I want to get it as close back to normal as I can, but I don't know how to start. Please help
     
  2. Squashman

    Squashman Trusted Advisor

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    You need to go to Samsung's support website and download the driver software for your computer.
     
  3. jcm29

    jcm29 Thread Starter

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    I was thinking that's what I need to do, but the first problem is that I cannot get onto the internet because it is not recognizing any devices there. How do I download the drivers if I cannot get on the internet. Or, alternatively, can I download them on another computer and then transfer them to mine via USB (or would that just be a really bad idea)?
    Thanks
     
  4. Squashman

    Squashman Trusted Advisor

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    Why would you think that is a bad idea. That is basically your only option. At some point in time all new computers don't have the necessary software or drivers to run the hardware so they had to be loaded from external media. Back in the day that meant foppy disks. Then came optical media and now we are blessed with solid state media like USB flash drives and SD cards.
     
  5. Elvandil

    Elvandil

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    Get the chipset driver and the network card driver. After those are installed, you can go on the net for the rest.
     
  6. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
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