What to do with this junk windows

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roho

Thread Starter
Joined
Nov 6, 2001
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260
I bought this HP Microsoft 10 about 6 weeks ago. After about 3-4 weeks it started locking up. A drop down saying that Edge was not responding. I took it back to BestBuy and they said nothing was wrong with it, but if I wanted to, they could send it back to HP which would take about 4 months. Can someone there on this board please help me? If it means restarting windows internet explorer, I will need help there also. Thanks.
 

DaveA

David
Trusted Advisor
Spam Fighter
Joined
Nov 16, 1999
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17,025
It would be helpful for starters by telling us the make & model of the your computer?
Also please download our free system info utility from the following link:
https://static.techguy.org/download/tsginfo.exe
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.
 

flavallee

Frank
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Joined
May 12, 2002
Messages
82,509
What is the model name and exact model number and exact serial number of that HP?

Once it is correctly identified, it will be easier to help you.

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