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What to do with this junk windows

430 views 4 replies 4 participants last post by  flavallee 
#1 ·
I bought this HP Microsoft 10 about 6 weeks ago. After about 3-4 weeks it started locking up. A drop down saying that Edge was not responding. I took it back to BestBuy and they said nothing was wrong with it, but if I wanted to, they could send it back to HP which would take about 4 months. Can someone there on this board please help me? If it means restarting windows internet explorer, I will need help there also. Thanks.
 
#3 ·
It would be helpful for starters by telling us the make & model of the your computer?
Also please download our free system info utility from the following link:
https://static.techguy.org/download/tsginfo.exe
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.
 
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