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Whats going on?

Discussion in 'Earlier Versions of Windows' started by 1966, Nov 21, 2001.

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  1. 1966

    1966 Thread Starter

    Joined:
    May 5, 2001
    Messages:
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    Just tried to run by Norton's 2001 virus scanner. It froze up the
    computer.Had to reboot. Gets to 33% and freezes or runs very slow.Never had this problem before.Also have the Cleaner,I ran it.
    It took almost 20 minutes to scan.Usually takes 9 min or less.
    What's going on? All suggestions appreciated.
     
  2. yomaddog

    yomaddog

    Joined:
    Nov 18, 2001
    Messages:
    248
    Everything else running slow too?
    If so,...try uninstalling the last program you put in,...
    If not,...try reinstalling Norton...
     
  3. 1966

    1966 Thread Starter

    Joined:
    May 5, 2001
    Messages:
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    Thanks for your reply. I ran Norton's again,this time letting it scan
    just folders which it did normally until,I scanned the Windows
    folder.Then it slow way down taking 30 or so minutes trying to get thru Windows\ javapackage SDBH7DZ5.ZIP\COM\MS\WFC\AX
    and similar files before I stopped it.I have uninstalled Norton's at the moment. Still trying to figure out what the problem might be.
     
  4. hewee

    hewee

    Joined:
    Oct 26, 2001
    Messages:
    57,791
    Do a scan and defag.
     
  5. dogbonz

    dogbonz

    Joined:
    Mar 19, 2001
    Messages:
    796
    You might want to check the Symantec site
    for upgrades to that product. I heard many
    gripes about it when it first came out.

    They may have a patch to fix it.
     
  6. SavvyLady

    SavvyLady

    Joined:
    Oct 14, 2001
    Messages:
    2,218
    I agree with all of you but sounds like his cache is full also.......

    Go to start/settings/Internet Options/ click on "Delete Files" under Temporary Internet Files.

    Also I highly recommend you go to

    http:www.lavasoftusa.com

    Download & use the "deep probe" mode for Ad-Awares spyware searcn. Delete all that it finds.

    Then run Nortons again


    hope this works



    Savvy :)
     
  7. 1966

    1966 Thread Starter

    Joined:
    May 5, 2001
    Messages:
    14
    Thanks for all the suggestion's. Here is what we have done so far.
    Uninstalled Norton's;ran scan disk and defrag,nothing unusual;All
    cache,all ways cleared along with temp internet files.I did download the spyware program and it found 3 questionabe entrys, all deleted. Next we will run the Cleaner again and gauge how long it takes. Also considering a new virus scanner. The only
    new software that I have downloaded was Adobe version 5, but I
    thought I had run Norton's after that with no problem.That is still
    something to look at.
     
  8. SavvyLady

    SavvyLady

    Joined:
    Oct 14, 2001
    Messages:
    2,218
    If you're looking for a new virus scanner thats free & good I recommend AVG...by Grisoft.

    http://www.grisoft.com

    It covers the boot sector & outlook express as well.

    It saved me from infected e-mail a couple of times this past season.

    Savvy :)
     
  9. 1966

    1966 Thread Starter

    Joined:
    May 5, 2001
    Messages:
    14
    AVS sounds pretty good. I know a lot of people us it. I have tried
    twice today to download but quits after a period of time , will try
    when the traffic is thinner tonite late. I ran the Cleaner and it did fine without any slowdown
     
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