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What's wrong...look at my hijack this log...

Discussion in 'Virus & Other Malware Removal' started by nanster, Apr 20, 2004.

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  1. nanster

    nanster Thread Starter

    Joined:
    Mar 17, 2004
    Messages:
    13
    I'm having some problems with my computer...every time I reboot my anti virus (symantec) is disabled. I am also having problems re-booting and getting errors. Please check out this log and let me know if you see anything. (i did already scan with ad-aware )

    Logfile of HijackThis v1.97.7
    Scan saved at 9:26:21 AM, on 4/20/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\NOVELL\CLIENT32\NWRECMSG.EXE
    C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
    C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE
    C:\PROGRAM FILES\DELL\OPENMANAGE\CLIENT\ACTIONAGENT.EXE
    C:\PROGRAM FILES\DELL\OPENMANAGE\CLIENT\EVENTAGT.EXE
    C:\PROGRAM FILES\DELL\OPENMANAGE\CLIENT\DLT.EXE
    C:\PROGRAM FILES\DELL\OPENMANAGE\CLIENT\IAP.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\DMI\WIN32\BIN\WIN32SL.EXE
    C:\DMI\WIN32\BIN\DELLDMI.EXE
    C:\WINDOWS\SYSTEM\3COM_DMI\3CDMINIC.EXE
    C:\PROGRAM FILES\SYMANTEC_CLIENT_SECURITY\SYMANTEC ANTIVIRUS\RTVSCN95.EXE
    C:\PROGRAM FILES\SYMANTEC_CLIENT_SECURITY\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\MOUSE\SYSTEM\EM_EXEC.EXE
    C:\WINDOWS\SYSTEM\SXGTKBAR.EXE
    C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMKEYBD.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
    C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
    C:\WINDOWS\SYSTEM\DPMW32.EXE
    C:\PROGRAM FILES\SYMANTEC_CLIENT_SECURITY\SYMANTEC ANTIVIRUS\VPTRAY.EXE
    C:\WINDOWS\SYSTEM\CTFMON.EXE
    C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\TRAYMON.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\RNATHCHK.EXE
    C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.my.yahoo.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [EM_EXEC] c:\mouse\system\em_exec.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
    O4 - HKLM\..\Run: [SxgTkBar] SxgTkBar.exe
    O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
    O4 - HKLM\..\Run: [NDPS] c:\windows\SYSTEM\dpmw32.exe
    O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\RunServices: [ATIPOLAB] ati2evxx.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
    O4 - HKLM\..\RunServices: [MDM7] "C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE"
    O4 - HKLM\..\RunServices: [ActionAgent] C:\PROGRAM FILES\DELL\OPENMANAGE\CLIENT\ACTIONAGENT.EXE
    O4 - HKLM\..\RunServices: [DEventAgent] C:\PROGRAM FILES\DELL\OPENMANAGE\CLIENT\EVENTAGT.EXE
    O4 - HKLM\..\RunServices: [DLT] C:\PROGRAM FILES\DELL\OPENMANAGE\CLIENT\DLT.EXE
    O4 - HKLM\..\RunServices: [Iap] C:\PROGRAM FILES\DELL\OPENMANAGE\CLIENT\IAP.EXE
    O4 - HKLM\..\RunServices: [WIN32SL] c:\dmi\win32\bin\win32sl.exe -i -p -r
    O4 - HKLM\..\RunServices: [DellDmi] C:\DMI\WIN32\BIN\DELLDMI.EXE
    O4 - HKLM\..\RunServices: [3Com DMI Agent] C:\WINDOWS\SYSTEM\3com_dmi\3CDMINIC.EXE
    O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1\SYMANT~1\rtvscn95.exe
    O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1\SYMANT~1\defwatch.exe
    O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
    O9 - Extra button: Dell Home (HKCU)
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} (InetDownload Class) - http://activex.microsoft.com/activex/controls/WindowsMedia/downloadcontrol.cab
    O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX 5.5 Basic) - http://www.bestmark.com/support/ScriptX.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37875.5673726852
    O16 - DPF: {73954DC6-A1B2-4157-966F-D9914A39F59C} (Vividence Connector Launcher) - http://task.vividence.com/download/ConnectorLauncher.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {70647AB5-18FD-4142-82B0-5852478DD0D4} (Vividence Connector Launcher) - http://task.vividence.com/download/ConnectorLauncher.cab

    :confused:
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    What kind of errors.
     
  3. hermes

    hermes

    Joined:
    Aug 12, 2000
    Messages:
    642
    Alao, which NAV are you using? NAV2004 has serious software bugs in it that can cause exactly that symptom.
     
  4. nanster

    nanster Thread Starter

    Joined:
    Mar 17, 2004
    Messages:
    13
    :confused: It's the Norton Antivirus Corporate Edition. I had some spyware on my computer recently and did my best to delete what I thought was all of it, however I'm getting errors, or my computer will freeze up and I have to restart repeatedly.

    The antivirus would not come up on restart as it should. It had to be reinstalled.

    Those are the problems. I just thought someone might see something in my hijackthis log that might explain.

    Thanks.

    Nancy
     
  5. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Have not seen Norton Corporate so I can't comment on that.

    Who helped you clean up the spyware or what applications did you use?

    Any logs or backups of what you deleted?
     
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