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When I try to connect to my wifi it says unable to connect because it is hidden

7K views 93 replies 2 participants last post by  etaf 
#1 ·
Hello guys,
i'm new here and Im really desperate for your help!
As i stated,when I try to connect to my wifi it says unable to connect because it is hidden.The really annoying thing though is tha i can connect via my smartphone without any problem.
Do you have any suggestions? Im using Vista if that matters.
 
#2 ·
can we have a look at an xirrus screen shot - if you can copy across

Also have you switched the router on/off
it maybe someone else has a wireless signal on the same channel and same name

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Run Xirrus Wi-Fi Inspector
Download and install

If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file to the faulty PC and install the program.
You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
Download this file "DOWNLOAD WI-FI INSPECTOR Vx.xx "
( the site now appears to allow webbased emails like gmail, hotmail, outlook and yahoo now )

There is also a xirrus gadget, But that does not have all the fuctionality "DOWNLOAD GADGET Vx.xx

Alternative links - Use the links below

http://www.softpedia.com/progDownload/Xirrus-Wi-Fi-Monitor-Download-99109.html

Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You will need to have NET Framework installed for the WiFi Inspector to function.
On windows 8 - (i do not have windows 8) but, it would appear that, When you first try to run, you may get a message that .net framework is needed, and included in that message is a link to download/install.

Run the program

A user guide is available here
http://www.xirrus.com/cdn/pdf/xirruswifiinspectorguide1-2-0

post a screen shot of the program running.
if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.

post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)


Note:
For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
note: the signal level is a negative number, so for example -88 is worst and -40 is better

To post a screen shot of the active window.

Windows XP
Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.

Vista or Windows 7
you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool
http://www.bleepingcomputer.com/tutorials/how-to-use-the-windows-snipping-tool/

Windows 8
you can use the snipping tool > Open Snipping Tool (From the Windows 8 Start Screen, type "snip" and press enter.
>Press the Esc. key.
>go back to your Windows 8 start screen - Swipe from left or press Window Button
>Press Ctrl+PrntScr button to use Snipping Tool
see here
http://www.pcadvisor.co.uk/opinion/windows/3415854/how-take-screenshot-in-windows-8/
http://www.pcadvisor.co.uk/how-to/windows/3405830/how-take-screenshot-in-windows-8/

To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
 
#4 ·
So I tried to install the wifi inspector you proposed but a window pops saying unknown error,at the same time another one indicates that my "side toolbox"(sry I have different language and i dont know how to say the correct "name" lets say.So,what do I do now?
 
#15 ·

English Translation:
1: Microsoft Windows[Version 6.0.6000]
2: Copyrights <c> Microsoft Corporation
3: Search has started.This may take a few minutes
4: Verification started for searching the system.
5: Verification completed 99%
6: Windows protection found no violation integrity
 
#22 ·
any errors reported in chkdsk ?

  • Press the Windows + R keys to open the Run box, type eventvwr.msc, and hit the Enter key on your keyboard.
  • If prompted by the User Account Control, click on Yes (Windows 7/8) or Continue (Vista).
  • In the left pane of Event Viewer, double click on Windows Logs to expand it, then left click once on Application then right click on Application and select Find.
  • Type wininit into the Find box and click on Find Next.
  • When the search completes you should see the log displayed in the central pane, close the Find window.
  • In the right hand pane click on Copy and select Copy details as text.
  • Come back to this thread and right click in the message box and select Paste, the log should appear.
  • Add any other information asked for and submit the post.
 
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