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when in OE I keep reciveing an error message when trying to recieve mail

Discussion in 'Earlier Versions of Windows' started by katyjagger, Dec 11, 2001.

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  1. katyjagger

    katyjagger Thread Starter

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    :( In OE I keep recieving this error message

    The connection o the server has failed.Account:mail.btinternet.com,server:"mail.btinternet.com",protocol:pOP3,Port:110,Secure(SSL):No,socket Error:10060,Error number:0x800ccc0e
     
  2. DoyceJ

    DoyceJ

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    Have you just recently set this up? If so, you may want to check that the settings are correct. Call your ISP and get the correct pop and smtp addresses.

    Let me know.

    Welcome to TSG. :)
     
  3. DoyceJ

    DoyceJ

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    From katyjagger:

    Are you running an anitvirus?
     
  4. katyjagger

    katyjagger Thread Starter

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    not as fare as im aware
     
  5. Skidood

    Skidood

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    I would contact your internet Service provider's tech support.
    There may be a problem with their servers, although they may not admit this...
    If it only fails some of the time, I would suspect a problem outside of your computer.
     
  6. DoyceJ

    DoyceJ

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    Skidood is correct. You really should look into investing in an antivirus program and studying up on security. You can use the search button at the top and get alot of information. While you are at it I would recommend looking up maintainance also. These are good things to know. If you have any questions concerning anything, please post back to this thread and any one of us would be happy to help.
     
  7. katyjagger

    katyjagger Thread Starter

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    thanks for all your help I presume Its bts problem as its not happening today. thanx
     
  8. DoyceJ

    DoyceJ

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    Glad to hear it. :)

    If it happens again, be aware of everything you may be doing on your end at the time also.
     
  9. Nick Scott

    Nick Scott

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    FYI: If memory serves the smtp and pop3 servers for btinternet.com are both the same. They should be mail.btinternet.net. If that doesn't work try btinternet.com.

    Hope this helps.:)
     
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