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When Sending in Outlook 2003 Email Disappears

Discussion in 'Business Applications' started by JefD, Aug 19, 2005.

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  1. JefD

    JefD Thread Starter

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    Just like the title says, when I send email it exits the outbox as if it were being processed properly, it disapppears, but it never makes it to the "sent items". As such, I have no record of the email, and I cannot tell if it made it to the recipient. I did a couple test emails to other accounts I have and the email arrived, but I do not know if this happens in every case. Does anyone know why this would happen? The "save email I send in sent items folder" option is still checked, and I have unchecked and checked it again to see if that helps, but it does not. Any suggestions? It just started happening out of the blue. No new software installations, etc.
     
  2. Anne Troy

    Anne Troy

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    Tools-->Options, Email options. Make sure "Save copies of messages in Sent Items folder is checked". Also, if you have messages in other folders BESIDES your inbox, maybe the sent message is there instead, which will happen if you have (under Advanced Email options) the "In folders other than inbox..." checked.
     
  3. JefD

    JefD Thread Starter

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    No, it's not either one of those. I checked. But thanks anyway.
     
  4. Anne Troy

    Anne Troy

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    First Name:
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    Then I suggest Detect and Repair from the help menu.
     
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