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Where does Microsoft Outlook Express compresed email go?

Discussion in 'Web & Email' started by amandag, Jul 3, 2006.

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  1. amandag

    amandag Thread Starter

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    I went into my Sent folder on Outlook Express and all but the past two days Sent email was gone!

    My ISP does not cleanse email so I suspect that when I clicked OK when the message "To free up disk space, Outlook Express can compact mesages. This may take a few minutes" came on the screen it compressed imy Sent email and put it somewhere I can't find. All my deleted messages and inbox messages were untouched.

    I keep my Sent mail because I sometimes need to go back and refer to a message I sent and I don't want to keep hard copy of every email.

    Any ideas about what could have happened?

    Thanks.

    amandag
     
  2. EAFiedler

    EAFiedler Retired Moderator

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    Hi amandag

    What operating system and Service Packs, if any, are installed?
     
  3. amandag

    amandag Thread Starter

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    XP operating system. Not sure what was the last Service Pack installed. I have updates automatically installed so I don't know. Where might I check to find out?

    Thanks.
     
  4. EAFiedler

    EAFiedler Retired Moderator

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    Right click on My Computer > Properties
    On the General tab it should list the Service Pack number.
     
  5. sekirt

    sekirt

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    You really don't want to permanently store emails in any of the default folders (inbox/outbox/sent items/deleted items/drafts). Make custom folders and store emails in them.

    Here is more information:
    http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

    sekirt
     
  6. EAFiedler

    EAFiedler Retired Moderator

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    In agreement with sekirt, I move my Sent items to folders of my own creation in Outlook Express.

    It would still be helpful to know which Service Pack is installed.

    Download this program to see if your Sent Items *might* still be in the Sent Items folder.
    Outlook Express Extraction

    Let us know what you find.
     
  7. amandag

    amandag Thread Starter

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    I've been away, hence the delay in my reply.

    Service Pack 2 is installed.
     
  8. amandag

    amandag Thread Starter

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    I downloaded the extraction program EAFiedler suggested doing. Sorry but I'm not sure how to use it to see if my Sent email might still be in my Sent folder. The site itself didn't offer much direction as it's for folks with more technical expertise than I have.

    Thanks.
     
  9. DoubleHelix

    DoubleHelix Banned

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    The act of compacting messages does not move them to another location. The DBX files that the messages are stored in are simply compacted in place. Your ISP can't access the Sent Items folder in Outlook Express, so it's not their issue.

    Compacting and compressing files always runs the risk of data loss. That's why you need to make backups of your important data.
     
  10. sekirt

    sekirt

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