1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Where is my file?

Discussion in 'Windows 8' started by steigerhouse, Feb 18, 2015.

Thread Status:
Not open for further replies.
  1. steigerhouse

    steigerhouse Thread Starter

    Jul 30, 2000
    My 2014 Turbo Tax program saves the tax return file in My Documents>Turbo Tax folder. But when you go to the folder, the file does not appear. So I did a "Save As" to the folder, renaming the new file by adding a "1" at the end of the file name. It saved the file, but when I go to the Turbo Tax folder, it does not appear either. Any ideas what is going on here. I checked the file and folder options and I am set to show hidden files, so I don't think that is the problem.
  2. davehc

    davehc Retired Trusted Advisor

    Oct 4, 2006
    First Name:
    I am using Windows 10, right at this moment. But, check the path to which you save, and try an alternative.
    "My Documents", has a new name. The My Documents folder was renamed to Documents in Windows 8.1 and, similarly, was "My Pictures, My Music, and My Videos " For convenience, you can see. all of these folders under "This PC" in File Explorer.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1143370

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice