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Where is TSG information tool?

Discussion in 'Site Help, Feedback, & Announcements' started by 1002richards, Dec 24, 2011.

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  1. 1002richards

    1002richards Retired Trusted Advisor Thread Starter

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    I can't seem to find a link to the TSG information tool but I know it's there somewhere! :eek: Can anyone point me in the right direction please?

    Thanks
    Richard (y)
     
  2. etaf

    etaf Moderator

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  3. 1002richards

    1002richards Retired Trusted Advisor Thread Starter

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    Many thanks etaf!
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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  5. 1002richards

    1002richards Retired Trusted Advisor Thread Starter

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    Many thanks Cookiegal.
     
  6. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    You're welcome. :)
     
  7. ekim68

    ekim68

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    Thanks from me too, Cookiegal....I keep losing that darn thing....:)
     
  8. Elvandil

    Elvandil

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    That does seem to be a problem. I had a terrible time finding it when I saw other people using it the first time. Maybe something a bit more obvious for people joining would be a good idea.

    Also, isn't there some other tool that could be used? That one really does not supply enough of even the basics to be as helpful as it could be.
     
  9. Ent

    Ent Trusted Advisor

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    I agree that we can often do with some extra information. Hopefully as the tool is developed it'll grow more powerful.

    I guess it's got the generics, and what you percieve as the next critical piece of missing info is partly an artifact of where you are. For example in the gaming forum graphics card information may be more useful, while it would be nicer to know what default browser people use in the Web/email forum.
     
  10. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    You're welcome Mike. :)
     
  11. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    I don't think it was meant as a catch-all to give us every bit of information we might need but something that would at least give us the basics when people post and don't even give their operating system. Sometimes, that's all that's needed depending on what the problem is. :)
     
  12. TechGuy

    TechGuy Administrator

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    It's definitely not meant to be a catch-all for everything, but we could modify it to include additional information optionally (for example, a check-box to include networking/IP information). I'm certainly open to ideas! ;)

    FYI, it does already include the graphics card...

     
  13. Ent

    Ent Trusted Advisor

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    Oops.
     
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