Where the heck is Compaq's support forum?

EricMelech

Thread Starter
Joined
Sep 7, 2004
Messages
3
For the past ten years I've been combing through thousands of links in www.compaq.com and I can't find the forum. I need to find it because I asked a question there some time ago and I can't remember how the heck I got there in the first place!

For the curious, I'm extremely dissatisfied with my Compaq computer. For no reason it crashes when I play several games. I wanted a high-grade comp for Doom 3. This is a warning for those who want to play that game: do not, I repeat *DO NOT* get the Compaq Presario SR1044BB! I have done absolutely nothing to the computer, it is brand spanking new, I can still smell the freshly-molded plastic from the factory; THERE IS NO REASON WHATSOEVER FOR IT TO NOT BE ABLE TO RUN NEW GAMES!!


Yes, I did do driver updates and brought Windows up to Service Pack 2. Why wouldn't a brand-new PC have SP2 installed already??
 

CoasterFreak

Everett
Joined
Aug 22, 2003
Messages
2,330
^That's what I do, works for me. Just google that username. And about SP2. People are still experiencing conflicts with SP2, so to be on the safe side, if the user wants SP2, they can download it on there own. Me...I'm sticking to SP1 until they fix 98% of the bugs or at least 95%.
 
Joined
Mar 18, 2001
Messages
13,958
Here is the reason you can't play high end games.

Integrated Intel Extreme Graphics 2 with up to 64MB shared video memory (1 AGP slot available.

You need to make use of that AGP slot. Save yourself from running in circles and get a video card. :(
 

EricMelech

Thread Starter
Joined
Sep 7, 2004
Messages
3
Thanks everyone; I'll try searching this time. I was just so angry about a brand-new computer not working.. thanks for the explanation. That's $1,500 down the drain. Well, I didn't buy it, so it's not really my problem. Never again shall I trust a computer illiterate family member to buy me computers! When they "shopped around" for my computer, all they did was take the one who people were saying was the most "latest and greatest" of them all. Next time I'm just gonna by a bunch of parts from pricewatch.com and build my own... if I can ever figure out how to put the damn parts together :) The last time I disassembled and reassembled a PC, when I flipped the switch it didn't turn on, but started smelling like burning rubber. Anyone know of some good tutorials I can take a peek at?
 
Joined
Aug 25, 2003
Messages
5,193
I used to have a Compaq, and the experience was not a pleasent one.
When it was under warranty, I had a lot of trouble getting anywhere with their tech support division. When I could understand them, I would get the runaround and usually passed to two or three people before I got any resolution to the problem, and most of the time the resolution was to reformat my HD.
When my monitor went bad, I almost had to send them a valued body part to get a replacement. I think they were linked to me on the internet, about 30 seconds after my warrenty was up, I couldn't find anybody to talk to me for less than $60.00.
Before too long, I just started making sure everything was backed up, and just did a re-format on my own about once a month.
 

EricMelech

Thread Starter
Joined
Sep 7, 2004
Messages
3
clskrk said:
I used to have a Compaq, and the experience was not a pleasent one.
When it was under warranty, I had a lot of trouble getting anywhere with their tech support division. When I could understand them, I would get the runaround and usually passed to two or three people before I got any resolution to the problem, and most of the time the resolution was to reformat my HD.
When my monitor went bad, I almost had to send them a valued body part to get a replacement. I think they were linked to me on the internet, about 30 seconds after my warrenty was up, I couldn't find anybody to talk to me for less than $60.00.
Before too long, I just started making sure everything was backed up, and just did a re-format on my own about once a month.
You can bet I'll never get a Presario again! Hell, I don't think I'll ever trust a brand-name PC as I've had bad luck with Gateways and Dells too. Bah, stupid proprietary garbage, impossible to change without infringing on copyrights, no support if you don't obey their every command.. bring back the days of the hobbyist!
 

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