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Where to report online scams?

1K views 10 replies 3 participants last post by  snikert 
#1 ·
Attached is what I experienced this morning. Is there a site where information like this can be reported and if there is is it worth the effort?
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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 945 Processor, AMD64 Family 16 Model 4 Stepping 3
Processor Count: 4
RAM: 4095 Mb
Graphics Card: AMD Radeon HD 6450, 1024 Mb
Hard Drives: C: Total - 941285 MB, Free - 815344 MB;
Motherboard: Dell Inc., 0NWWY0
Antivirus: Microsoft Security Essentials, Updated and Enabled
 
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#3 ·
Thanks for responding!
I have Malwarebytes Anti-Malware Premium , Windows Security Essentials (not even sure is working because never reports 'anything') and CCleaner.
Was considering Malwarebytes Anti-Exploit.
Downloaded and prepared to install your recommendations!
 
#4 · (Edited)
Here are my "canned instructions" for setting up and using AdwCleaner and SUPERAntiSpyware.
You can skip the parts about submitting the logs if you don't want to.

Close all open windows first, then double-click AdwCleaner.exe to load its main window.
Click "Options", then uncheck everything in the list.
Click the "Scan" button, then allow the scanning process to finish.
Several seconds may pass before the scanning process starts, so be patient.
Click the "Clean" button, then click "OK".
Allow the cleaning process to finish.
When it's finished, click "OK" in each window that appears.
The computer will restart.
When the log appears during restart, save it.
Return here to your thread, then copy-and-paste the ENTIRE log here.

Start SUPERAntiSpyware.
Click "System Tools".
Click "Preferences", then uncheck "Run in the background (system tray)", then click "Done".
Click "Advanced Settings", then uncheck "Follow shortcuts (*.lnk) during scan", then click "OK - Done".
Click "Click here to check for updates".
When the definition files have updated, click "OK".
Click "Scan This Computer", then click "Quick Scan".
If problems are found during the scan, the number of them will be highlighted in red.
When the scan is finished, click "Continue".
Make sure that EVERYTHING in the list is selected, then click "Continue".
When the removal process is complete, click "Continue".
If you're prompted to restart to finish the removal process, do so.
Start SUPERAntiSpyware again.
Click "System Tools", then click "Scan Logs".
Select the most current scan log, then click on its magnifying glass icon so it can open and be viewed, then save it on the desktop.
Return here, then copy-and-paste its ENTIRE contents here.

---------------------------------------------------------------

Microsoft Security Essentials
AdwCleaner
Malwarebytes Anti-Malware
SUPERAntiSpyware

(all free) are what I use in my Windows 7 and Windows 10 computers.
I put them to use every 7 - 14 days.

----------------------------------------------------------------
 
#5 ·
There was no log file for AdwCleaner. Nothing was found.

SUPERAnitSpyware:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/24/2016 at 11:19 AM

Application Version : 6.0.1218
Database Version : 12700

Scan type : Quick Scan
Total Scan Time : 00:01:06

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC On - Limited User

Memory items scanned : 643
Memory threats detected : 0
Registry items scanned : 56765
Registry threats detected : 0
File items scanned : 8207
File threats detected : 2

Adware.Tracking Cookie
.amazon-adsystem.com [ C:\USERS\CLARK\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\ER85S5ZN.DEFAULT-

1460987554266\COOKIES.SQLITE ]
.amazon-adsystem.com [ C:\USERS\CLARK\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\ER85S5ZN.DEFAULT-

1460987554266\COOKIES.SQLITE ]

============================
Unwanted Programs Detected
============================
Coupon Printer
WeatherBug

============
End of Log
============
 
#8 ·
You're welcome.

About those pop-ups or flashing messages you may occasionally see that say your computer is infected or has problems, just ignore them and be careful what you click on.
The same applies to unsolicited emails and phone calls.

--------------------------------------------------------------
 
#9 ·
You're welcome.

About those pop-ups or flashing messages you may occasionally see that say your computer is infected or has problems, just ignore them and be careful what you click on.
The same applies to unsolicited emails and phone calls.

--------------------------------------------------------------
Got it!
This situation, it's the first time in a long long time it's happened to me. I just wish there was a place to post information about these scammers, etc., and they would get caught!
Anyway . . . Thanks again for all your help!
 
#10 ·
Hello snikert :)

It's probably not worth the effort, but there are several options for reporting fraud and scams:

Reporting Fraud in the US
Rerporting Fraud in the UK

You can also use a WHOIS service to lookup the domain name. For example, I went to the ICANN WHOIS Search page and entered one of the URLs which took me to this results page. The relevant information is:

Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
You can send an email to them letting them know what happened. Do that for all the involved domains. The bad guys have many, many domains so it's a bit like playing whack-a-mole but this is better than nothing.

There are also several third-party sites that maintain blacklists of known fraud/scam/malware sites. For example:

Google Safe Browsing
MalwareDomains.com (submit reports to malwaredomains[at]gmail[dot]com).

Be as detailed as possible when reporting. Screenshots or saved copies of the pages are helpful. If you were redirected once or several times include all the domains that you can find.

Hope this helps,
-capnkrunch
 
#11 ·
Hello snikert :)

It's probably not worth the effort, but there are several options for reporting fraud and scams:

Reporting Fraud in the US
Rerporting Fraud in the UK

You can also use a WHOIS service to lookup the domain name. For example, I went to the ICANN WHOIS Search page and entered one of the URLs which took me to this results page. The relevant information is:

You can send an email to them letting them know what happened. Do that for all the involved domains. The bad guys have many, many domains so it's a bit like playing whack-a-mole but this is better than nothing.

There are also several third-party sites that maintain blacklists of known fraud/scam/malware sites. For example:

Google Safe Browsing
MalwareDomains.com (submit reports to malwaredomains[at]gmail[dot]com).

Be as detailed as possible when reporting. Screenshots or saved copies of the pages are helpful. If you were redirected once or several times include all the domains that you can find.

Hope this helps,
-capnkrunch
That's a lot of good information! I've tried some of it before and never knew if my complaint made it anywhere. I will try some of your suggestions and thanks a bunch!(y)
 
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