White Screen -> Blank Desktop

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Thread Starter
Jan 23, 2013
Hi, I have a problem (I'm guessing with one of my video drivers), and have no idea what to do.

When I start up my computer, everything works fine, I can login fine, but after ~2 minutes of being logged in, my computer screen with turn entirely white (mouse visible, with the little loading circle), and then if I click or hit any buttons during the white screen, it will return to my desktop, with no windows open, no icons, no task bar, just my wallpaper.

I can CTRL+ALT+DEL, but when I hit 'Run Task Manager', it goes back to the blank wallpaper with nothing there.
I suspect task manager is running, but the screen won't display it so I can't interact with it. I suspect this because
I can ctrl+alt+del, then hit 'Log Out', and for a brief moment my desktop will go back to normal, but then the logout process continues and I am logged out.

First I tried running it in Safe Mode, which works, except the same thing happens. Only instead of a white screen, the computer just restarts on its own. So then I went to the Advanced Boot Options screen, and disabled 'Automatic Restart on Crash'. For some reason though, that had no effect on anything.

So I tried working in the <2 minutes I have before the computer goes blank, and managed to disable all processes & services except for microsoft ones, and disabled startup processes. This seemed to have made the startup faster (giving me a bit more time to work before it goes blank), but didn't solve the problem.

Then suddenly today, I get on and attempt to backup some files onto an external HD (small things like browser bookmarks, contacts, etc) in case I need to do a factory reset, I logged out and logged back in to do some more, and it hasn't crashed since then. I have logged out and logged back in many times before and it would always crash.

I am afraid that if I restart my computer, the problem will happen again. I have no idea why it decided to stop today.

I am using this time to backup larger files & folders just in case, and to post this message here. Any help is greatly appreciated as this seems like something easy to fix (like reinstalling a certain video driver or something), but I am no computer whiz and don't really know what to do next.

Also, I don't have the Vista install CD so I can't do the 'repair' option I've seen suggested to people with similar problems.
May 10, 2004
I have the same problem. I don't have a spare monitor to see if it is the monitor. The computer seems to be running fine, but I am concerned that is may have something to do with the power management settings. Seems to happen when I leave it for a bit, but then it happened when I turned the monitor off & also when I rebooted the PC. Sometimes it eventually comes on, when I hit alt>shift, the ctrl>alt>delete, then I can finally bring up the task manager which brings my screen back. I have Vista 32bit, and an LG monitor. I noticed no one replied to you. Have you been able to solve it?
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