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white screen

Discussion in 'Windows 7' started by 1029, Jan 31, 2013.

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  1. 1029

    1029 Thread Starter

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    Jan 31, 2013
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    i have a dell desktop ,only 3yrs old and for 6 mo have a white screen every time i turn it on, and after waiting 10 min screen goes all black, then i hit any letter and i get online, and if i go away for 30 min i have to go through the same white screen thing. i had a pro check comp. and he said i have a damaged hard drive, but if i check my hard drives myself, comp. says ok on hard drives
     
  2. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
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    Hello & Welcome to Tech Guy Forum.

    Please run this forum's system info utility & post the results.
    http://library.techguy.org/wiki/TSG_Valuable_links

    Please provide the model & model # of your Dell desktop.

    Please provide the brand, model & model # of your monitor.

    How does your computer connect to your monitor; vga, DVI, HDMI, S cable, other?

    When did the computer last work well? What changed; installation or removal of hardware or software; a W7 update; an update to an anti virus or other anti malware program; an update to a different program?

    RF123
     
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