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who knows their Dell Laptops?

Discussion in 'Hardware' started by Pbman, Dec 23, 2006.

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  1. Pbman

    Pbman Thread Starter

    Joined:
    Sep 5, 2001
    Messages:
    540
    Insirion 8200

    When turned on it says that the primary disc not found. Then it goes straight to a warning screen telling you to go to setup. Looking at bios set up, the HD and optical drives are "not installed". Through Dell's chat line they said that both the HD and cd unit were defective. I could see the HD , but the CD too? They said that a operating system has to be noticed in order for the computer to work. Without a HD wouldn't the machine go to a doss prompt anyway? I tried that by removing the HD

    Dell wants $168 for a HD which is nuts because online I can get one much less. My question is about the CD unit. Has anyone ever seen those go too

    thanks
    Rich
     
  2. kiwiguy

    kiwiguy

    Joined:
    Aug 17, 2003
    Messages:
    17,584
    The laptop could never go to a "DOS prompt" without the HDD, as to do so would mean that it would have DOS (not the case with XP) and if it had DOS, it resides on the HDD anyway.

    Optical drives are not always shown (detected) in BIOS, but the BIOS boot screen should indicate their detection at boot time.

    A faulty HDD electronics would prevent it being seen, but a fault on the Dell motherboard IDE would prevent both from being seen.
     
  3. johnpost

    johnpost

    Joined:
    Dec 17, 2005
    Messages:
    317

    in the BIOS change that IDE port to autodetect and see if it finds the
    HD.

    it's unclear to me about your BIOS. you can specify that nothing
    is connected to an IDE port, the setting value may have been changed
    to that. or doing an autodetect may have found nothing.

    BIOS values can sometimes get changed. Depending on age of
    computer it's remebering the settings can depend on a battery
    (not the main power battery) or a capacitor.
     
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