1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Why am I blue-scrreening?

Discussion in 'Windows 7' started by UCGlKuryoku, Dec 28, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. UCGlKuryoku

    UCGlKuryoku Thread Starter

    Joined:
    Dec 28, 2012
    Messages:
    10
    Hello,

    As you can probably tell, I'm new. I made an account hoping that someone from here can provide me the information I need in order to fix my computer. I am hosting a Online Tournament tomorrow for my Gaming Company and that would be 200% easier if my computer was running correctly. I will provide you guys with all the information I can here, as well as update my post as the day progresses.

    Thank you in advance!

    PC Specs:
    http://i268.photobucket.com/albums/jj3/A3RO360/SystemSpecs2.png
    http://i268.photobucket.com/albums/jj3/A3RO360/SystemSpecs.png

    PC Parts:
    Intel Core i3-2120 CPU: http://goo.gl/4ByKQGigabyte

    GA-H61M-DS2 Motherboard: http://goo.gl/RiIfWSapphire Radeon HD

    7770 Graphics Card: http://goo.gl/6wvOHPNY

    Optima
    4GB RAM: http://goo.gl/bWL0W

    Western Digital Caviar Blue 500GB Hard Drive: http://goo.gl/Oa48I

    Viotek 600w ATX Switching Power Supply [Model: VI060]

    Blue Screen:

    Note: Ever since my reformat, bluescreenview isn't finding any dump files

    -IRQL_NOT_LESS_OR_EQUAL

    -http://i268.photobucket.com/albums/jj3/A3RO360/20121228_154424.jpg

    When does the problem occur?

    -When I'm playing a game

    -Randomly

    What have I tried to fix it?

    -Reformat

    -Update Drivers

    -Update Windows

    -Currently Testing Ram

    -Monitored Heat

    What I think may be the problem/haven't tested:

    -Power supply isn't sufficient

    -You tell me
     
  2. UCGlKuryoku

    UCGlKuryoku Thread Starter

    Joined:
    Dec 28, 2012
    Messages:
    10
    Nothing in the device manager shows any sign of error.

    C:\Windows\system32>sfc/scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files but was unable to fix some of them.

    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log


    Event Viewers shows this under Critical: Kernel Power Event 41
     
  3. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,618
    Welcome to TSG UCGlKuryoku!

    Go into C:\Windows and look for minidump. Are there any files in there? if there are compress and upload them here. If not check System failure and make sure it is set for Small Memory Dump and uncheck Automatically Restart. Also upload the CBS.log file.

    [​IMG]
     

    Attached Files:

  4. UCGlKuryoku

    UCGlKuryoku Thread Starter

    Joined:
    Dec 28, 2012
    Messages:
    10
    -Nothing is in minidump.
    -It was set to Kernel Memory Dump. [just changed to small]
    -I do have this photo though: http://i268.photobucket.com/albums/jj3/A3RO360/20121228_154424.jpg
    -I don't have permission to touch my CBS.log file.
     
  5. UCGlKuryoku

    UCGlKuryoku Thread Starter

    Joined:
    Dec 28, 2012
    Messages:
    10
    Link to cbs.log file download: http://www.mediafire.com/?d4y55olia5a247u

    The event viewer is confusing to me, not sure exactly what you want me to show you.

    That being said, here's a bunch of stuff about the kernel-power.

    Critical 12/28/2012 5:06:16 PM Kernel-Power 41 (63)
    Critical 12/28/2012 3:44:49 PM Kernel-Power 41 (63)
    Critical 12/28/2012 2:28:58 PM Kernel-Power 41 (63)
    Critical 12/28/2012 3:16:58 AM Kernel-Power 41 (63)
    Critical 12/28/2012 3:10:40 AM Kernel-Power 41 (63)
    Critical 12/28/2012 2:09:02 AM Kernel-Power 41 (63)

    _______________________________________


    - System

    - Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 2

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000000000000002

    - TimeCreated

    [ SystemTime] 2012-12-28T22:06:16.142415100Z

    EventRecordID 2913

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer DanHilburnJr-PC

    - Security

    [ UserID] S-1-5-18


    - EventData

    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress false
    PowerButtonTimestamp 0
     
  6. UCGlKuryoku

    UCGlKuryoku Thread Starter

    Joined:
    Dec 28, 2012
    Messages:
    10
    ==================================================
    Dump File : 122812-19952-01.dmp
    Crash Time : 12/28/2012 7:34:02 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : fffffa80`0d7c5010
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000001
    Parameter 4 : fffff800`02f41376
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+7efc0
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
    Processor : x64
    Crash Address : ntoskrnl.exe+7efc0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\122812-19952-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 286,974
    ==================================================
     
  7. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,618
    The file would no convert to a sfcdetails.txt kept coming up empty odd, so I did a search in the CBS.log using key terms yielded no results. Meaning there were no issues there. We need to see the dump file so after the next bsod please upload the file.
     
  8. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,618
    I see you now have a file. Please upload.
     
  9. UCGlKuryoku

    UCGlKuryoku Thread Starter

    Joined:
    Dec 28, 2012
    Messages:
    10
    There? Not sure if that worked, lol.
     

    Attached Files:

  10. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,618
    That's not it. You need to go to C:\Windows\Minidump and upload the file 122812-19952-01.dmp you must compress it first so copy it to a folder on the desktop and compress it and upload.
     
  11. UCGlKuryoku

    UCGlKuryoku Thread Starter

    Joined:
    Dec 28, 2012
    Messages:
    10
    Here?
     

    Attached Files:

  12. UCGlKuryoku

    UCGlKuryoku Thread Starter

    Joined:
    Dec 28, 2012
    Messages:
    10
  13. UCGlKuryoku

    UCGlKuryoku Thread Starter

    Joined:
    Dec 28, 2012
    Messages:
    10
  14. UCGlKuryoku

    UCGlKuryoku Thread Starter

    Joined:
    Dec 28, 2012
    Messages:
    10
    I uninstalled [again] and used the automatic AMD dectector/installer and the problem continues. I've tried the 12.21, 12.11, 12.10, and a older version. Nothing has worked.
     
  15. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1082783

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice