'why did my pc restart' Windows 10 message

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Charlie.Cousens

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Nov 28, 2018
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Hi,

Just got given am ALIENWARE X51 R2 by my uncle who upgraded to another computer. I decided to do a factory reset not saving any of the files. The computer had windows 10 installed. I reset the computer and when I try to turn it on, I put in my time location ect and when I click next it says 'just a minute' and proceeds for roughly 10 minutes until it restarts the whole computer back to the time and location screen. I click next again and it says 'why did my pc restart' if you have any solution please le lt me know


Thanks in advance
 
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