'why did my pc restart' Windows 10 message

[Charlie.Cousens]

Hi,

Just got given am ALIENWARE X51 R2 by my uncle who upgraded to another computer. I decided to do a factory reset not saving any of the files. The computer had windows 10 installed. I reset the computer and when I try to turn it on, I put in my time location ect and when I click next it says 'just a minute' and proceeds for roughly 10 minutes until it restarts the whole computer back to the time and location screen. I click next again and it says 'why did my pc restart' if you have any solution please le lt me know


Thanks in advance

 

[SpywareDr]

Try this: https://answers.microsoft.com/en-us...-restart/5899e961-4ab9-4ece-9dea-abfda5e56830