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Why do my keyboard and mouse stop working after reboot but not shutdown?!

Discussion in 'Windows Vista' started by ThePrestige1995, Feb 28, 2009.

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  1. ThePrestige1995

    ThePrestige1995 Thread Starter

    Joined:
    Jan 24, 2009
    Messages:
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    Hi,
    I run windows vista ultimate, Whenever I reboot and reach the login screen, I can neither use my mouse or keyboard
    but when I shutdown and then turn back on it is working just fine!!!
    Why can't I reboot? Help me please, It was working fine when I was using Windows XP!
     
  2. dnimko

    dnimko

    Joined:
    Feb 28, 2009
    Messages:
    2
    I have a similar problem.
    The vista mouse (USB) works fine
    the keyboard (USB Acer KU-0355)make a "click" sound (just like when I had a keyboard buffer overflow.... many moons ago)
    everything is recognise OK in the system (no yellow marks or what so ever)
    drivers have been verifed OK
    I have tried a PS2 keyboard... same thing
    I have tried all the USB ports.... same thing
    but I can use all the keyboards when reaching the BIOS
    and USB is OK in the BIOS

    ????

    any suggestions is welcome
    thank you
     
  3. DaveA

    DaveA David Trusted Advisor

    Joined:
    Nov 16, 1999
    Messages:
    11,860
    What other USB devics do you have being started everytime the machine is started?
     
  4. dnimko

    dnimko

    Joined:
    Feb 28, 2009
    Messages:
    2
    to answer your question,
    I have USB speakers,
    USB mouse,
    USB keyboard
    and 2 front panel USB free
    and 1 back panel USB free
    but look what I found...(apparently login to "techsupport guy" brought me luck)

    ok, here what did the trick for me...
    panel control,
    ergonomical options,
    keyboard easier to use,
    uncheck everything
    (I have translated the steps because the O/S is in a foreign language... so feel free to correct my expressions)

    thank you... and have a great day
     
  5. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,250
    clean install, or upgrade from xp to vista?

    Which vista? Which service pack?

    Do you have the latest motherboard chipset drivers? If an OEM computer, which brand & model?

    The USB drivers may not be compatible with Vista. I hate "why" questions.
    No offense.
    ;)

    RF123
     
  6. ThePrestige1995

    ThePrestige1995 Thread Starter

    Joined:
    Jan 24, 2009
    Messages:
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    Hello mate, Would you tell me what you did in detail by 1,2,3,4 .. and so on
    Please, Maybe if you help me here, god will help you find someone to answer your questions :)
     
  7. ThePrestige1995

    ThePrestige1995 Thread Starter

    Joined:
    Jan 24, 2009
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    Nah im pretty sure they are compatible because if I restart, It gets ****ed up but when I shutdown and power up again, everything is clean as a whistle.
    Any ideas?
     
  8. joeten

    joeten

    Joined:
    Jan 15, 2009
    Messages:
    3,852
    hi please pay heed to the driver option and also how many devices are trying to access memory on restart which is different than cold boot this can be a problem if ie speakers are addressing the memory and your mouse etc are queued this is not a full explanation just a pointer but i would try uninstalling all usb drivers and check for updates on chipset etc it cant hurt and may well solve your problem
     
  9. rainforest123

    rainforest123

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    Messages:
    8,250
    dnimko:
    please start your own thread.

    It is ok to read a thread to learn, but when you start asking questions about YOUR problem, it becomes confusing.

    No offense is intended, dnimko.

    RF123
     
  10. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,250
    ThePrestige1995:
    Was this a clean install, or upgrade from xp to vista?

    Which vista? Which service pack?

    Do you have the latest motherboard chipset drivers? If an OEM computer, which brand & model?

    The USB drivers may not be compatible with Vista. I hate "why" questions.
    No offense.

    RF123
     
  11. ThePrestige1995

    ThePrestige1995 Thread Starter

    Joined:
    Jan 24, 2009
    Messages:
    35
    I just bought this PC two weeks ago and installed Windows Vista*Ultimate on it so it is a 100% clean install. Please Reply
     
  12. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,250
    Which mouse & keyboard did you have connected when you installed Vista? If NOT USB devices, please describe events.

    Do USB devices, such as flash drives work in the USB ports to which you have the mouse & keyboard connected?

    Which motherboard? Please provide a support page.

    Do you have a flash drive that is bootable? If so, try booting to it, with the flash drive in a port currently occupied by your USB mouse.

    Then, try booting to it, with the flash drive in a port currently occupied by your USB keyboard.

    Try booting to Windows Vista DVD. Do your mouse & keyboard work?

    You might want to click on "report" and ask the moderator to move your thread to the hardware sub forum. Those subscribed to this thread will be able to follow this thread.

    RF123
     
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