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Why does Microsoft Office Installer file take AGES just to load?

Discussion in 'Windows Vista' started by OM2, Aug 16, 2012.

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  1. OM2

    OM2 Thread Starter

    Joined:
    Oct 28, 2007
    Messages:
    669
    When I install Microsoft Office it takes absolutely AGES for the setup program to just load

    When it does decide to wake up and run, I get a message saying do I want to install 'singleImage.exe'

    Anyone know why it takes soooo long?

    Thanks


    OM
     
  2. shadow6224

    shadow6224

    Joined:
    Feb 12, 2011
    Messages:
    371
    Okay, I need more specs for your computer. Please download the TSG Tool, run it and post the results here. Download link below.
     
  3. OM2

    OM2 Thread Starter

    Joined:
    Oct 28, 2007
    Messages:
    669
    ive downloaded tsg
    before i run, can u tell me what tsg tool is?
    where does it come from?
    who wrote it?
    thanks
     
  4. shadow6224

    shadow6224

    Joined:
    Feb 12, 2011
    Messages:
    371
    It gives me a list of all hardware and software specs in your computer. I believe the full name is Tech Support Guy Systems Information Utility. It came from here, the forum site. I do not know who wrote it other than it was by a forum administrator or trusted adviser here at Tech Support Guy. The attached picture is what it looks like when run on my computer. The text in information on my computer. The hardware and software. The text is already highlighted for you to copy and paste here, on this forum thread.
    Please run it and post the results of the TSG Systems Info Tool.
    Thank-you.
     

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