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Why is my Outlook Express so slow now?

Discussion in 'Earlier Versions of Windows' started by Lori 1, Oct 5, 2002.

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  1. Lori 1

    Lori 1 Thread Starter

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    Well guys I am having another problem, with my computer.
    I have recently deleted my Norton antivirus, cause I couldn't get anymore updates, and I also removed ZoneAlarm and reintalled ,
    the on my boyfriend had on his which is a way earlier verson than I had on here. And I downloaded McAfee antivirus, and now my email is like snailmail, opening and downloading my email. Andyone have any ideas?
     
  2. TonyKlein

    TonyKlein Malware Specialist

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  3. Mosaic1

    Mosaic1

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    I hope you removed Norton and not deleted it? Also, did you reboot after that and before installing McAfee? This file might be your problem: Imagehlp.dll

    Try this. Use SFC to extract a fresh copy of
    Imagehlp.dll
    to C:\windows\system

    Here's a link with help on using SFC

    If you use a restore disk, the restore from location will be:
    C:\windows\options\cabs instead of the CD Drive.
     
  4. Eigil

    Eigil

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    I've seen so many times that the MacAfee av-program interfere with other programmes in particular OE.

    Enclose pls find a method to remove it ..
     
  5. Lori 1

    Lori 1 Thread Starter

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    Mo I really didn't understand what you were saying in your reply, but I did uninstall Nortons, not just detete it,lol I learned that the hard way along time ago, But anyway I uninstalled McAfee and my email is still super slow, and now I don't have any antivirus, now what do I do?Hummmm????
     
  6. Mosaic1

    Mosaic1

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    Lori,
    You can reinstall McAfee and see how it likes your system. Or not. I don't like Mcafee, but it is your choice.

    The problem often is a file I mentioned.

    Imagehlp.dll


    Use System File checker to extract a new copy of Imagehlp.dll

    To C:\windows\system

    If you go back and read my post again, you'll find instructions on how to do this.

    See if it helps.

    There is also free Anti Virus availalbe. AVG is very good.

    You can get it here:
    http://www.grisoft.com/html/us_downl.htm?session=528e86bdfd925737c37abc9b030e6f65
    Download the Free Edition.
     
  7. VirtualMe

    VirtualMe

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  8. Lori 1

    Lori 1 Thread Starter

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    Hi Mo, I downloaded the antivirus last night and I love it, Good job. and thanks you so much, but my computer won't let me do what you said to do with the Imagehlp.dll. It can't find it or something , I really am not sure. Got any ideas?
     
  9. Lori 1

    Lori 1 Thread Starter

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    I ran my SFC and it says my Imagehlp.dll has been deleted, and I can't find it on any of my disks. Help''''''''''''''''''''''
     
  10. ddraigcoch

    ddraigcoch

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