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Why is the download speed on my computer so slow?

Discussion in 'Networking' started by Jcarno, Feb 24, 2019.

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  1. Jcarno

    Jcarno Thread Starter

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    Hi guys,

    I'm not as tech savvy as I could be, and I've been all over the internet looking for answers. Here's the situation-- I'm paying for 250 MB/s internet speeds. My phone gets these speeds, my laptop gets these speeds, everything gets 250 except for my desktop computer which is annoying. My desktop is consistently around 10 MB/s. I'm running the most recent drivers, etc... I'm wondering if I need to replace a specific part of my computer but I don't know what that would be. Anything helps! Thanks!
     
  2. dlipman

    dlipman

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    I doubt you are getting 250MB/s service. More like 250Mb/s ( Bytes per sec. vs. bits per sec. ).
    Nomenclature matters.

    To run a speed test, the desktop should be connected via a Gigabit Ethernet port directly to the Gigabit LAN port of the Router. If there are devices in between or if it is using WiFi you will not see that level of service.
     
  3. managed

    managed Trusted Advisor Spam Fighter

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    Is the desktop PC connected to the router by cable or by wireless ?

    In Device Manager expand Network Adapters and tell us what it shows please.
     
  4. Jcarno

    Jcarno Thread Starter

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    Yes Mb/s sorry my bad. Also its via wireless, but all the other wireless devices in the house are running much faster than tge desktop.
     
    Last edited: Feb 24, 2019
  5. Jcarno

    Jcarno Thread Starter

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  6. TerryNet

    TerryNet Moderator

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    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with a screen shot see TSG Posting a Screenshot. FWIW to take screen shots with Windows Vista or latter I prefer to use the built-in Snipping Tool.
     
  7. dlipman

    dlipman

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    WiFi will always be slower than Ethernet.
    There are many factors that can limit the bandwidth such as; distance of WiFi connected devices to WiFi Router, Line of Sight ( LoS ), physical barriers and construction material, connection protocol, etc.
     
  8. TerryNet

    TerryNet Moderator

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    Except when it's faster or the same speed. Maybe you meant to add some qualifiers about the adapters and networks? :)
     
  9. dlipman

    dlipman

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    I will concede with qualifications...
     
  10. HowdyHigh

    HowdyHigh

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    Phone and laptop probably have AC wifi. This desktop has N wifi. Maybe get AC wifi for your desktop or an AC range extender with ethernet out for a bridge.
     
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