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Why is Yahoo Mail Having So Many Problems Recently?

Discussion in 'Web & Email' started by Kapustin Yar, Jul 13, 2009.

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  1. Kapustin Yar

    Kapustin Yar Thread Starter

    Joined:
    Dec 11, 2008
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    854
    Hi Gang,

    I have Yahoo Mail Premium. Recently, in the last week I've been getting a lot of error messages whenever I try to open my mail.

    Like tonight it took 15 minutes and several tries to get Yahoo Mail to open.

    Is this just me or is anybody else having this problem?
     
  2. SandyGunfox

    SandyGunfox

    Joined:
    Jun 20, 2009
    Messages:
    115
    I've been having problems with Yahoo! Messenger (the IM protocol, not the software that uses it - I use Pidgin) lately. I think Yahoo's been having server problems and it's been booting users off.

    EDIT: Other people I talk to on Yahoo messenger have problems too, it's not a problem on my end.
     
  3. Phantom010

    Phantom010 Trusted Advisor

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    Mar 9, 2009
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    34,057
    Yahoo! Mail works perfectly for me, as always. :confused:
     
  4. Kapustin Yar

    Kapustin Yar Thread Starter

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    Well for some reason its been having a lot of problems for me. I'm using XP. But when I'm using Win98se its fine.

    Go figure!
     
  5. Phantom010

    Phantom010 Trusted Advisor

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    Can you describe your error messages? What's your web browser. Are you using Yahoo's classic view or the new version?
     
  6. Kapustin Yar

    Kapustin Yar Thread Starter

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    Messages:
    854
    HI Phantom,

    Most of the time I get no error message. It just takes a long time.

    Sometimes I get an error saying connection has time out.

    A few times I get and error saying I've stumbled on a temporary problem with Yahoo mail and that I should try again in a few minutes.

    I don't have the exact wording because I haven't seen it a lot.
     
  7. Kapustin Yar

    Kapustin Yar Thread Starter

    Joined:
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    Here is the exact message:

    Sorry for the inconvenience.

    You've stumbled upon an unexpected, temporary problem. Performing your action again in a few moments will likely resolve the problem completely. If not, we suggest you try re-launching Yahoo! Mail.
    If the problem persists, feel free to contact Customer Care about Error Code 5.

    Thanks,
    The Yahoo! Mail Team


    -- I've already contacted yahoo about error code 5. I'm waiting to hear back
     
  8. Phantom010

    Phantom010 Trusted Advisor

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    Be prepared to wait a long time... :(
     
  9. happyskier

    happyskier

    Joined:
    Mar 29, 2005
    Messages:
    59
    i have recently also had interuptions with yahoo mail. it is getting really bad. many times it freezes, or will not send. occasionally i get error message 999 "unable to process your request". i sent it to yahoo and the reply is

    "The error you
    received is typically caused by unusual activity from either your
    computer or your Internet Service Provider (ISP) to Yahoo!. While this
    type of problem is usually temporary, if you continue to experience this
    error, we recommend that you try the following suggestions:

    1) Contact your ISP and let them know you are experiencing connectivity
    problems with Yahoo!. You may have difficulty accessing Yahoo! if we
    detect unusual network traffic coming from your ISP. Only your ISP will
    be able to address and resolve this abnormal activity.

    2) Check that you are not using any third party software program or
    application to access Yahoo! services. Please keep in mind that these
    types of programs are not supported by Yahoo! and may violate our Terms
    of Service, and therefore may contribute to your receiving this error.

    3) If you have not scanned your computer for spyware and viruses, please
    do so now. Some spyware programs and computer viruses will run separate
    programs on your computer for a variety of purposes, sometimes slowing
    your computer down in the process, and even preventing you from
    accessing certain Internet sites such as Yahoo!."

    as far as my computer is concerned, i know my connection can be not the greatest but usually it would mean interupted service and then continue. this is only happening with yahoo and nothing else. it happens with both mozillo and ie browser. my yahoo still works on my cell phone. i have no spybot adware and avg. its all been scanned.
     
  10. Kapustin Yar

    Kapustin Yar Thread Starter

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    Hi Happy,

    I have contacted Yahoo multiple times about this. It is only a little better. I guess its the price we pay for an ISP that only charges 20 buck a year..:)
     
  11. skyfox

    skyfox

    Joined:
    Apr 11, 2007
    Messages:
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    I was having problems with yahoo email about a month ago. I also wrote them and did not get a helpful answer. However, after 2 months of this, it did clear up on its own a month ago. they have been doing major changes, and in my opinion not all for the better. they automatically turned my account into a social networking type of account and unless you make your profile private, anyone can look you up and get info on you. Of course, Im not sure if just turning the profile into "hide" mode really does the trick, so Im thinking about completely doing away with yahoo and switching over to google only. they could have at least asked me before they made the switch. my friend had hers switched at some unknown time ago and only discovered this as people from her long long long past were all of a sudden writing her. something she did not want to have to deal with. And it seemed they knew all this info about her from her profile and she really did not want all of them to have that info!
     
  12. Kapustin Yar

    Kapustin Yar Thread Starter

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    Wow, I'd hate for some of the people from some of my "Long lost past" contact me....:)

    That's one of the drawbacks of the 'brave new world' we live in. You can go on Facebook or My space and be in contact with some loser you knew in High School 30 years ago and all the sudden they're your "new best friend..."
     
  13. happyskier

    happyskier

    Joined:
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    thanx from some of the thoughts, but getting back to the problem with yahoo mail, if anyone has some suggestions as to how to resolve this, it would be appreciated. i somehow believe that others must have had this and been able to explain how they corrected it.

    i also can't believe not can i accept that this is an overly common or typical problem with yahoo that we all just put up with. i know that yahoo's geocities just informed me that they are discontinuing their free website support. maybe this is related to their lack of any good service.
     
  14. aka Brett

    aka Brett Banned

    Joined:
    Nov 25, 2008
    Messages:
    16,918
    I have the problem once in a while...hasnt happened for about a week now.
    I was getting the error in post 7.

    would seem to happen after deleting mail
     
  15. redoak

    redoak Gone but never forgotten

    Joined:
    Jun 24, 2004
    Messages:
    6,782
    My problem of not being able to bring up my mail was solved by going back to the "Classic View."

    {redoak}
     
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