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WHY the DEVICE MANAGER's window is EMPTY?PLEASE HELP!!!

Discussion in 'Windows XP' started by theo, Apr 6, 2004.

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  1. theo

    theo Thread Starter

    Joined:
    Jan 17, 2002
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    I run 2000 Prof,so,
    settings-control panel- systems-systems properties-hardware-device manager.
    So when I click on the device manager tab, the window is empty.
    Please help !!

    :confused:
     
  2. LauraMJ

    LauraMJ Administrator

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    Do you run XP? If so, try running a scandisk. I had a couple of weird things like this, where something was blank, someone told me to run a scandisk and after it was done, everthing was there.

    For Windows XP-- Start>My Computer>right-click on "C" drive>properties>tools>check now. A window will pop up with two check boxes, tick both of them, then okay. It will tell you it needs to restart to start the scan. So, reboot and let it run. It takes a while and then the results just flash there for a second, so if you're not watching you'll miss it. Then go and see if the device manager is back.

    Hope this helps, I'm not very experienced with computers, but this does sound like a problem I had and this is how it was fixed.

    At any rate, doing a scandisk isn't going to hurt anything. ;)
     
  3. tomsxp

    tomsxp

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  4. theo

    theo Thread Starter

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    I did but still the same problem!
    can you suggest something else,PLEASE!!
     
  5. downtime

    downtime

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    Click on start, run, type in sfc /scannow, click ok, have your xp cd ready.
     
  6. theo

    theo Thread Starter

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    I run 2000 Prof
    not XP! Please help!
     
  7. downtime

    downtime

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    It's the same, just have the 2k cd handy.
     
  8. Firah

    Firah

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    Also, you can check out blackvipers Win2K services page and make sure all services are set to his advice.
     
  9. theo

    theo Thread Starter

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    I just did it,but still the same problem.
    can you think of something else Please!!!
     
  10. Elvandil

    Elvandil

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  11. theo

    theo Thread Starter

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    thanks for this website which is very good to know, but it still doesn't work for me! Have you got anything else to suggest please ?:confused:
     
  12. mcse72

    mcse72

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    Do you at least see your computer name with a PC icon next to it, or is the box totally empty from even that? Also, if you have access to the "View" button, check "Show hidden devices" and see if anything comes up then.
     
  13. Rollin' Rog

    Rollin' Rog

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    When you open the Administrative Tools > Services profile, is "plug and play" set to "automatic" and does it say "started"?

    And do you see any errors marked with red x's under the Events > System.log events ?
     
  14. theo

    theo Thread Starter

    Joined:
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    Yes,"plug and play" is set to "automatic" and say "started" as well.
    Have you got something else to suggest for my problem, PLEASE!!! :confused:
     
  15. Rollin' Rog

    Rollin' Rog

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    Other than a "repair"/reinstall, I'm afraid not. If you choose to do so, both the latest service pack and ALL critical updates will need to be reinstalled as well.

    By the way have you checked to see whether the same issue occurs in Safe Mode? Tap the f8 key promptly on a restart to access the boot menu and try Safe Mode.

    http://support.microsoft.com/default.aspx?scid=kb;en-us;292175&Product=win2000
     
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