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Why wont any Microsoft websites work on my computer? (Windows XP)

Discussion in 'Virus & Other Malware Removal' started by Inkspots, Nov 17, 2010.

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  1. Inkspots

    Inkspots Thread Starter

    Joined:
    Nov 17, 2010
    Messages:
    4
    I have Windows XP.
    Every time I try to go to a website with "microsoft.com" in the address, it gives me the notice
    "Internet Explorer cannot display the web page."

    My friend said she can get on the website fine, so I don't think it's the server. My internet connection is fine. Also, it's nothing to do with my HOSTS file, I've checked.
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,064
    Please click HERE to download and install HijackThis.

    Run it and select Do a system scan and save a logfile from the Main Menu.

    The log will be saved in Notepad. Copy and paste the log in your next post.

    IMPORTANT: Do not fix anything
     
  3. Inkspots

    Inkspots Thread Starter

    Joined:
    Nov 17, 2010
    Messages:
    4
    Alright, here.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:51:09 PM, on 11/20/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
    C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://inmemoryofkiara.com/chat.htm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\ctbr.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
    O2 - BHO: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
    O3 - Toolbar: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dll
    O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\ctbr.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\kitty\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
    O8 - Extra context menu item: Crawler Search - tbr:iemenu
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1279234973250
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1279235023781
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\ctbr.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
    O23 - Service: QuestDns Service - Unknown owner - C:\Documents and Settings\All Users\Application Data\QuestDns\questdns111.exe
    --
    End of file - 6882 bytes
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,064
    Please download the free version of Malwarebytes' Anti-Malware. Run a quick scan and have it delete whatever it finds. Then, please post back the text report from the scan, and a new HijackThis log.

    By the way, you don't have any antivirus protection on your computer. You'll only end up getting infected over and over again.
     
  5. dvk01

    dvk01 Derek Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    47,896
  6. Inkspots

    Inkspots Thread Starter

    Joined:
    Nov 17, 2010
    Messages:
    4

    I probably need to get AntiVirus soon then... I tried the link, it won't work for me.
     
  7. dvk01

    dvk01 Derek Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    47,896
    Delete any existing version of ComboFix you have sitting on your desktop
    Please read and follow all these instructions very carefully

    Download ComboFix from Here or Hereto your Desktop.
    As you download it rename it to inkspots123.exe


    **Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer**
    --------------------------------------------------------------------
    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    • Very Important! Temporarily disable your anti-virus and anti-malware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results" or stop combofix running at all
    • Click on THIS LINK to see instructions on how to temporarily disable many security programs while running combofix. The list does not cover every program. If yours is not listed and you don't know how to disable it, please ask.
    • Remember to re enable the protection again after combofix has finished
    --------------------------------------------------------------------
    2. Close any open browsers and any other programs you might have running
    Double click on combofix.exe & follow the prompts.​
    If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
    Please select yes & let it download the files it needs to do this
    When finished, it will produce a report for you.
    Please post the "C:\ComboFix.txt" for further review


    ****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

    Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
    Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read HERE why we disable autoruns

    Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.

    Please tell us if it has cured the problems or if there are any outstanding issues
     
  8. Inkspots

    Inkspots Thread Starter

    Joined:
    Nov 17, 2010
    Messages:
    4
    Thank you. It works now. I don't know if you still need this or not, but here.



    ComboFix 10-11-24.01 - kitty 11/24/2010 20:03:19.1.2 - x86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.533 [GMT -5:00]
    Running from: c:\documents and settings\kitty\Desktop\inkspots123.exe
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    c:\program files\Search Toolbar
    c:\program files\Search Toolbar\icon.ico
    c:\program files\Search Toolbar\SearchToolbar.dll
    c:\program files\Search Toolbar\SearchToolbarUninstall.exe
    c:\program files\Search Toolbar\SearchToolbarUpdater.exe
    c:\windows\system32\sgnfzen.dll
    .
    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    -------\Legacy_hajvlkoi
    -------\Legacy_mekrkl
    -------\Service_hajvlkoi
    -------\Service_mekrkl

    ((((((((((((((((((((((((( Files Created from 2010-10-25 to 2010-11-25 )))))))))))))))))))))))))))))))
    .
    2010-11-24 17:41 . 2010-11-24 17:41 -------- d-----w- c:\documents and settings\kitty\Application Data\FCTB000062219
    2010-11-24 17:41 . 2010-11-24 17:41 -------- d-----w- c:\program files\Common Files\FreeCause
    2010-11-24 17:41 . 2010-11-24 17:41 -------- d-----w- c:\program files\Webs Credits 2
    2010-11-21 02:50 . 2010-11-21 02:50 -------- d-----w- c:\program files\Trend Micro
    2010-11-17 04:41 . 2010-11-17 04:41 323624 ----a-w- c:\windows\system32\wiaaut.dll
    2010-11-11 16:43 . 2008-04-14 05:15 60032 -c--a-w- c:\windows\system32\dllcache\usbaudio.sys
    2010-11-11 16:43 . 2008-04-14 05:15 60032 ----a-w- c:\windows\system32\drivers\USBAUDIO.sys
    2010-11-11 16:43 . 2008-04-14 10:42 91136 ----a-w- c:\windows\system32\kswdmcap.ax
    2010-11-11 16:43 . 2008-04-14 10:42 28672 ----a-w- c:\windows\system32\vidcap.ax
    2010-11-11 16:43 . 2008-04-14 10:42 61952 ----a-w- c:\windows\system32\kstvtune.ax
    2010-11-11 16:43 . 2008-04-14 10:42 20992 ----a-w- c:\windows\system32\dshowext.ax
    2010-11-11 16:43 . 2008-04-14 10:42 53760 -c--a-w- c:\windows\system32\dllcache\vfwwdm32.dll
    2010-11-11 16:43 . 2008-04-14 10:42 53760 ----a-w- c:\windows\system32\vfwwdm32.dll
    2010-11-11 16:43 . 2008-04-14 05:16 121984 -c--a-w- c:\windows\system32\dllcache\usbvideo.sys
    2010-11-11 16:43 . 2008-04-14 05:16 121984 ----a-w- c:\windows\system32\drivers\usbvideo.sys
    2010-11-11 16:43 . 2008-04-14 10:42 43008 ----a-w- c:\windows\system32\ksxbar.ax
    2010-11-11 16:43 . 2008-04-14 05:15 32128 -c--a-w- c:\windows\system32\dllcache\usbccgp.sys
    2010-11-11 16:43 . 2008-04-14 05:15 32128 ----a-w- c:\windows\system32\drivers\usbccgp.sys
    2010-11-06 21:07 . 2010-11-08 20:59 -------- d-----w- c:\documents and settings\kitty\Tracing
    2010-11-06 21:05 . 2010-11-06 21:05 -------- d-----w- c:\program files\Microsoft Silverlight
    2010-11-06 21:04 . 2010-11-06 21:04 -------- d-----w- c:\program files\Microsoft Sync Framework
    2010-11-06 21:04 . 2010-11-06 21:04 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
    2010-11-06 21:03 . 2010-11-06 21:03 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition
    2010-11-06 21:02 . 2010-11-06 21:02 -------- d-----w- c:\program files\Microsoft
    2010-11-06 21:01 . 2010-11-08 21:23 -------- d-----w- c:\program files\Windows Live
    2010-11-06 20:55 . 2010-11-06 20:55 -------- d-----w- c:\program files\Common Files\Windows Live
    2010-10-28 16:32 . 2010-10-28 16:43 -------- d-----w- c:\documents and settings\All Users\Application Data\MFAData
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-09-15 08:50 . 2010-07-16 01:00 472808 ----a-w- c:\windows\system32\deployJava1.dll
    2010-09-15 06:29 . 2010-07-16 00:17 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2010-09-08 15:17 . 2010-09-08 15:17 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
    2010-09-08 15:17 . 2010-09-08 15:17 69632 ----a-w- c:\windows\system32\QuickTime.qts
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
    "{1e5a4f45-c0aa-403b-8347-af78a162d200}"= "c:\program files\Webs Credits 2\Helper.dll" [2010-11-24 356864]
    [HKEY_CLASSES_ROOT\clsid\{1e5a4f45-c0aa-403b-8347-af78a162d200}]
    [HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1]
    [HKEY_CLASSES_ROOT\TypeLib\{26D232EA-82BE-4AC9-96C0-1B61A4900FC1}]
    [HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook]
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{7b13ec3e-999a-4b70-b9cb-2617b8323822}]
    2010-06-13 23:10 2734688 ----a-w- c:\program files\Zynga\tbZyng.dll
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{818B93D5-A4FA-4488-BF14-C4CB7B54AA0C}]
    2010-11-24 17:41 1532416 ----a-w- c:\program files\Webs Credits 2\Toolbar.dll
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{7b13ec3e-999a-4b70-b9cb-2617b8323822}"= "c:\program files\Zynga\tbZyng.dll" [2010-06-13 2734688]
    "{674F9426-E0C0-4BEC-A819-5F57D5A94CB3}"= "c:\program files\Webs Credits 2\Toolbar.dll" [2010-11-24 1532416]
    [HKEY_CLASSES_ROOT\clsid\{7b13ec3e-999a-4b70-b9cb-2617b8323822}]
    [HKEY_CLASSES_ROOT\clsid\{674f9426-e0c0-4bec-a819-5f57d5a94cb3}]
    [HKEY_CLASSES_ROOT\FCTB000062219.IEToolbar.3]
    [HKEY_CLASSES_ROOT\TypeLib\{BF6E780C-D909-4910-98E1-33F53F9680DD}]
    [HKEY_CLASSES_ROOT\FCTB000062219.IEToolbar]
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
    "{7B13EC3E-999A-4B70-B9CB-2617B8323822}"= "c:\program files\Zynga\tbZyng.dll" [2010-06-13 2734688]
    "{674F9426-E0C0-4BEC-A819-5F57D5A94CB3}"= "c:\program files\Webs Credits 2\Toolbar.dll" [2010-11-24 1532416]
    [HKEY_CLASSES_ROOT\clsid\{7b13ec3e-999a-4b70-b9cb-2617b8323822}]
    [HKEY_CLASSES_ROOT\clsid\{674f9426-e0c0-4bec-a819-5f57d5a94cb3}]
    [HKEY_CLASSES_ROOT\FCTB000062219.IEToolbar.3]
    [HKEY_CLASSES_ROOT\TypeLib\{BF6E780C-D909-4910-98E1-33F53F9680DD}]
    [HKEY_CLASSES_ROOT\FCTB000062219.IEToolbar]
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Google Update"="c:\documents and settings\kitty\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2010-11-18 136176]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "DiskeeperSystray"="c:\program files\Diskeeper Corporation\Diskeeper\DkIcon.exe" [2006-10-04 163840]
    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-01-13 134656]
    "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-01-13 166912]
    "Persistence"="c:\windows\system32\igfxpers.exe" [2010-01-13 135680]
    "AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-09-22 47904]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-09-08 421888]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-24 421160]
    "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
    c:\documents and settings\kitty\Start Menu\Programs\Startup\
    OpenOffice.org 2.4.lnk - c:\program files\OpenOffice.org 2.4\program\quickstart.exe [2008-1-21 393216]
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Pando Networks\\Media Booster\\PMB.exe"=
    "c:\\Program Files\\WolfQuest\\WolfQuest.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=
    "c:\\Documents and Settings\\kitty\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
    "c:\\Program Files\\Webs Credits 2\\TroubleShooter.exe"=
    "c:\\Program Files\\Webs Credits 2\\ToolbarUpdate.exe"=
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "86:TCP"= 86:TCP:BroadCam Video Streaming Server Web Server
    "1935:TCP"= 1935:TCP:BroadCam Video Streaming Server Flash Video Server
    "4100:UDP"= 4100:UDP:uPNP Router Control Port
    "57499:TCP"= 57499:TCP:pando Media Booster
    "57499:UDP"= 57499:UDP:pando Media Booster
    "3806:TCP"= 3806:TCP:zrafv
    "1035:TCP"= 1035:TCP:Akamai NetSession Interface
    "5000:UDP"= 5000:UDP:Akamai NetSession Interface
    R2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe -k Akamai [4/14/2008 4:42 AM 14336]
    R3 CnxtHdAudAddService;Microsoft UAA Function Driver for High Definition Audio Service;c:\windows\system32\drivers\CHDAud.sys [10/4/2007 10:35 AM 651776]
    S2 hajvlkoi;Image Monitor;c:\windows\system32\svchost.exe -k netsvcs [4/14/2008 4:42 AM 14336]
    S2 mekrkl;Manager Boot;c:\windows\system32\svchost.exe -k netsvcs [4/14/2008 4:42 AM 14336]
    S2 QuestDns Service;QuestDns Service;c:\documents and settings\All Users\Application Data\QuestDns\questdns111.exe [7/27/2010 12:24 AM 57608]
    S3 dump_wmimmc;dump_wmimmc;\??\c:\program files\Gpotato\Flyff\GameGuard\dump_wmimmc.sys --> c:\program files\Gpotato\Flyff\GameGuard\dump_wmimmc.sys [?]
    S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\GameMon.des -service --> c:\windows\system32\GameMon.des -service [?]
    S3 PTUMWBus;PANTECH USB Modem V2 Composite Device Driver;c:\windows\system32\drivers\PTUMWBus.sys [10/1/2010 9:58 PM 54544]
    S3 PTUMWCDF;PANTECH USB Modem V2 Installation CD;c:\windows\system32\drivers\PTUMWCDF.sys [10/1/2010 9:58 PM 22032]
    S3 PTUMWCSP;PANTECH USB Modem V2 Connection Port;c:\windows\system32\drivers\PTUMWCSP.sys [10/1/2010 9:58 PM 160400]
    S3 PTUMWFLT;PTUMWNET Filter Driver;c:\windows\system32\drivers\PTUMWFLT.sys [10/1/2010 9:58 PM 12048]
    S3 PTUMWMdm;PANTECH USB Modem V2 Modem Driver;c:\windows\system32\drivers\PTUMWMdm.sys [10/1/2010 9:58 PM 160400]
    S3 PTUMWNET;PANTECH USB Modem V2 WWAN Driver;c:\windows\system32\drivers\PTUMWNET.sys [10/1/2010 9:58 PM 115216]
    S3 PTUMWNSP;PANTECH USB Modem V2 NMEA Port;c:\windows\system32\drivers\PTUMWNSP.sys [10/1/2010 9:58 PM 160400]
    S3 PTUMWVsp;PANTECH USB Modem V2 Diagnostic Port;c:\windows\system32\drivers\PTUMWVsp.sys [10/1/2010 9:58 PM 160400]
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    Akamai REG_MULTI_SZ Akamai
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
    hajvlkoi
    mekrkl
    .
    Contents of the 'Scheduled Tasks' folder
    2010-09-10 c:\windows\Tasks\debutShakeIcon.job
    - c:\program files\NCH Software\Debut\debut.exe [2010-08-23 00:56]
    2010-11-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1078081533-1214440339-1177238915-1003Core.job
    - c:\documents and settings\kitty\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-11-18 01:53]
    2010-11-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1078081533-1214440339-1177238915-1003UA.job
    - c:\documents and settings\kitty\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-11-18 01:53]
    2010-11-24 c:\windows\Tasks\ParetoLogic Registration3.job
    - c:\program files\Common Files\ParetoLogic\UUS3\UUS3.dll [2009-10-12 05:01]
    2010-10-16 c:\windows\Tasks\ParetoLogic Update Version3.job
    - c:\program files\Common Files\ParetoLogic\UUS3\Pareto_Update3.exe [2009-10-12 05:01]
    2010-10-28 c:\windows\Tasks\PC Health Advisor Defrag.job
    - c:\program files\ParetoLogic\PCHA\PCHA.exe [2010-09-30 21:40]
    2010-10-02 c:\windows\Tasks\PC Health Advisor.job
    - c:\program files\ParetoLogic\PCHA\PCHA.exe [2010-09-30 21:40]
    2010-11-24 c:\windows\Tasks\User_Feed_Synchronization-{8F189BF9-04B5-4BFA-94E6-A6CE9B9E1353}.job
    - c:\windows\system32\msfeedssync.exe [2007-08-13 08:31]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://inmemoryofkiara.com/chat.htm
    uInternet Settings,ProxyOverride = *.local
    IE: Crawler Search - tbr:iemenu
    Handler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - c:\progra~1\Crawler\ctbr.dll
    .
    - - - - ORPHANS REMOVED - - - -
    HKCU-Run-msnmsgr - c:\program files\Windows Live\Messenger\msnmsgr.exe
    AddRemove-Search Toolbar - c:\program files\Search Toolbar\SearchToolbarUninstall.exe

    **************************************************************************
    scanning hidden processes ...
    scanning hidden autostart entries ...
    scanning hidden files ...
    scan completed successfully
    hidden files:
    **************************************************************************
    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\npggsvc]
    "ImagePath"="c:\windows\system32\GameMon.des -service"
    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\hajvlkoi]
    "ServiceDll"="c:\windows\system32\sgnfzen.dll"
    --
    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\mekrkl]
    "ServiceDll"="c:\windows\system32\sgnfzen.dll"
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
    "Enabled"=dword:00000001
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    @="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker4"
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------
    - - - - - - - > 'explorer.exe'(4048)
    c:\windows\system32\WININET.dll
    c:\windows\system32\ieframe.dll
    c:\windows\system32\webcheck.dll
    c:\windows\system32\WPDShServiceObj.dll
    c:\windows\system32\PortableDeviceTypes.dll
    c:\windows\system32\PortableDeviceApi.dll
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\program files\Bonjour\mDNSResponder.exe
    c:\program files\Diskeeper Corporation\Diskeeper\DkService.exe
    c:\program files\Java\jre6\bin\jqs.exe
    c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    c:\windows\system32\wscntfy.exe
    c:\windows\system32\igfxsrvc.exe
    c:\program files\OpenOffice.org 2.4\program\soffice.exe
    c:\program files\OpenOffice.org 2.4\program\soffice.BIN
    c:\program files\iPod\bin\iPodService.exe
    c:\\?\c:\windows\system32\WBEM\WMIADAP.EXE
    .
    **************************************************************************
    .
    Completion time: 2010-11-24 20:21:10 - machine was rebooted
    ComboFix-quarantined-files.txt 2010-11-25 01:21
    Pre-Run: 7,732,101,120 bytes free
    Post-Run: 8,374,116,352 bytes free
    WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
    [boot loader]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
    UnsupportedDebug="do not select this" /debug
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
    - - End Of File - - 41BD4CB30F2BFBD88EC26D9521EDDB87
     
  9. dvk01

    dvk01 Derek Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    47,896
    still a bit to do

    Download the attached CFScript.txt and save it to your desktop ( click on the link underneath this post & if you are using internet explorer when the "File download" pop up comes press SAVE and choose desktop in the list of selections in that window & press save)
    Disable any antivirus/antimalware/firewall realtime protection or script blocking in the same way you did previously before running combofix & remember to re-enable it when it has finished
    Close any open browsers
    Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.



    [​IMG]



    This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply


    Note: these instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system and will not fix your problem. If you have a similar problem start your own topic in the malware fixing forum

    This will create a zip file inside C:\QooBox\quarantine named something like [38][email protected]

    at the end it will pop up an alert & open your browser and ask you to send the zip file

    please follow those instructions. We need to see the zip file before we can carry on with the fix

    If there is no pop up alert or open browser then

    please go to http://www.thespykiller.co.uk/index.php?board=1.0 and upload these files so I can examine them and if needed distribute them to antivirus companies.
    Just press new topic, fill in the needed details and just give a link to your post here & then press the browse button and then navigate to & select the files on your computer, If there is more than 1 file then press the more attachments button for each extra file and browse and select etc and then when all the files are listed in the windows press send to upload the files ( do not post HJT logs there as they will not get dealt with)

    Files to submit:
    the zip file inside C:\QooBox\quarantine created by combofix named something like [38][email protected]

    or to
    http://www.bleepingcomputer.com/submit-malware.php?channel=38
     

    Attached Files:

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