Wi-Fi Connection Flipping from 2.4ghz to 5ghz

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hellamental

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Feb 25, 2019
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Hi everyone!

This is my first post here, so apologies if I am not providing the correct/enough information at the outset.

I will be happy to provide as much information and in a timely manner as prompted.

The crux of the issue, is that recently the 2.4ghz and 5ghz connections in my home are only working one at a time. Meaning, I can be connected to 2.4ghz, but am unable to disconnect the same device from 2.4ghz and connect to my 5ghz network if I chose to. This is not a device compatibility thing, as an example I have experienced this on an iPhone XS.

Now, the interesting thing, is that when connected to my 2.4ghz for example, the connection will frequently drop, and then if I select 5ghz, my connection to the internet will be successful.

If I were to go back to 2.4ghz it will not connect.

After a while the 5ghz will drop and I will revert back to 2.4ghz.

It is incredibly obnoxious.

Please help!
 
Joined
Sep 21, 2007
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12,250
It's either a problem with the radio in your router, or a problem with the networking components of your laptop. Borrow a router from a friend and see if the problem continues, if your friend's router works, then the problem is isolated to your router - buy a new one. If your friend's router doesn't work, then it is a problem with your laptop.
 
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