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Wi-Fi wont connect

Discussion in 'Networking' started by lemlem, Dec 6, 2011.

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  1. lemlem

    lemlem Thread Starter

    Joined:
    Jul 21, 2007
    Messages:
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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD A4-3300M APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
    Processor Count: 2
    RAM: 3562 Mb
    Graphics Card: AMD Radeon(TM) HD 6480G, 512 Mb
    Hard Drives: C: Total - 461555 MB, Free - 420547 MB; D: Total - 15079 MB, Free - 1673 MB;
    Motherboard: Hewlett-Packard, 169B
    Antivirus: Norton Internet Security, Updated and Enabled

    I have a basic home network system that includes an HP Pavilion Slimline processor desktop, an HP Pavilion g6 laptop and an old Toshiba Satellite laptop. The Toshiba has Windows XP, the HPs have Windows 7. The network is set up with the desktop as the access point for the router. The router is a Netgear WGR614v6. The Toshiba wifi connects, but I’m having trouble connecting the HP laptop. When I attempt to connect to the secure Netgear network, it tells me Wi-Fi is disconnected. (No trouble connecting to "linksys" open system) I’ve tried several approaches to connect via suggestions in Google and also the Network Setup Wizard provided by Netgear (for Windows XP system) with no success.

    I have the Network Summary information including the Wireless Passphrase, Admin Username, and Admin Password. I also have the Wireless Network Settings from Netgear. So what am I doing wrong? Help please. I’m pretty much an 81 year-old novice at this so please use simple terminology and explanations if possible. (However, I’m a retired Aeronautical Engineer so I know enough to be dangerous).
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,797
    First Name:
    Terry
    Disable encryption and MAC Address filtering on the router and try to connect. If successful you can probably re-enable encryption and reconnect.
     
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