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Wifi Adapter is not detecting

Discussion in 'Networking' started by Mr.NoBoDy, Nov 18, 2018.

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  1. Mr.NoBoDy

    Mr.NoBoDy Thread Starter

    Joined:
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    Suddenly from yesterday my wifi adapters are missing from my laptop. Seems after an update might have caused this.

    I've windows 10 installed on my asus gl553ve laptop and currently using internet through ethernet cable.
    Things I've tried:

    -> tried reinstalling wifi drivers and rollbacking also.(reinstalled realtek and intel proset successfully but installing qualcomm atheros drivers shows "The device may not be present or could have been ejected/unplugged from the system. Insert or Reinsert now.")

    -> tried resetting network settings "winsock" and resetting from network settings.

    ->restoring to previous restore point before windows update(when wifi was working properly).

    Please help me asap as I've so much work pending dependent on laptop. Any help would be appreciated.
     

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  2. SpywareDr

    SpywareDr

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    2,690
    As showwn in your Device Manger screenshot, you only have three "Network adapters":
    1. Your "Bluetooth Device" is for short-range (local) wireless interconnection of mobile phones, computers, and other electronic devices.

    2. Your "Realtek PCIe GBE Family Controller" is your Ethernet adapter, a wired connection to the internet, and to your local LAN.

    3. Your "WAN miniport" is a software adapter used by the operating system to access the WAN.
    That's it. There is no Wireless LAN adapter shown. Are you sure you have it turned On?
     
  3. TerryNet

    TerryNet Moderator

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    Terry
    If the wireless adapter is easily accessible through a small cover on the laptop's bottom remove and firmly and carefully reinsert the card. (It may have come loose or have corroded contacts.)
     
  4. Couriant

    Couriant Trusted Advisor

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    Check the BIOS to make sure that Wireless hasn't been turned off for some reason. Also make sure you don't have the wireless switch turned off.

    What is the make/model is your laptop?
     
  5. managed

    managed Trusted Advisor Spam Fighter

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    It's an 'asus gl553ve' (as shown in post #1). I think Fn+F2 toggles the wireless.
     
  6. managed

    managed Trusted Advisor Spam Fighter

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    I wonder if there's a physical switch for the wireless ? Although I don't think that (or Fn+F2) would stop the driver showing up in Device Manager.
     
  7. Couriant

    Couriant Trusted Advisor

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    I checked the manual and there doesn't appear to be. I am not sure why the hardware decided not to work, but it's possible it's coincidental. If the Wireless is showing enabled in the BIOS and Windows is not showing the device, then the best recourse is to purchase an USB wireless adapter as I don't see any instructions on how to replace the internal one.

    Actually now I think of it, maybe updating the chipset may help.

    Chipset:
    https://dlcdnets.asus.com/pub/ASUS/...44.527082779.1542665756-1085651029.1542665756

    Wireless adapter drivers.
    https://dlcdnets.asus.com/pub/ASUS/...31.527082779.1542665756-1085651029.1542665756
     
  8. SpywareDr

    SpywareDr

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  9. Couriant

    Couriant Trusted Advisor

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    Wireless/Airplane mode will show if there is a physical wireless connection from what I have seen. If the icons showing then I'm not sure why it's acting up
     
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