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Wifi and mouse problem win8

Discussion in 'Windows 8' started by lmn161617, Apr 15, 2018.

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  1. lmn161617

    lmn161617 Thread Starter

    Apr 15, 2018
    Hey there , i turned on my laptop and i was unable to use the touchpad mouse , while using the keyboard i unfornatly deleted the drive .

    I went to reinstall it from thw browser but i'm unable to access the internet :/
    Chrome says DNS_probe_finished_no_internet

    Plus the action center is telling me to activate the network firewall (i dinnt disable it ) when i try to it says :
    - Acrion center cantc turn on Windows firewall
    So i tried turn on windows firewall manually but it says
    Windows firewall cantc change some of your settings. Error code 0x8007042c

    Can some one help me with solving this probles ?? (Wifi , mouse , and firewall ) i know itsi a lot to ask but i really jeed to fix it

    I'm currently using and old toshiba laptop with windows 8.0
  2. dckeks


    Oct 7, 2017
    First Name:
    Does this mean you deleted everything on the drive? If so, then did you perform a clean install of Windows or ?

    Start with the following steps:

    Click on Start menu
    Type command to start searching
    Right click on command prompt in list and select Run Administrator
    and Paste each the commands below into the command prompt and press Enter key

    1. sfc /scannow (best to run 2-3 times, rebooting after each time)

    (Windows 8 or higher)
    2. dism /online /cleanup-image /restorehealth

    When these have completed:
    Right click on the top bar command window
    Left click on Edit then Select All
    Right click on the top bar again
    Left click on edit then copy
    into your reply

    If any Errors are found with sfc /scannow then:
    Type the following command, and then press ENTER:
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
    Upload sfcdetails.txt from your desktop

    Download Event Viewer Tool to your desktop

    1. Right click on Vew.exe program and select Run as Administrator
    2.. Under Select log to query
    3. select System
    4. Under Select type to list
    * Error
    * Warning

    Choose the Number of events as follows:
    Click on number of events
    Type 20 in the box (1 to 20)
    Click the Run button (Notepad will open the log)
    Upload files to next reply
    Rename to SystemLog.txt or it will be overwritten

    Run the above steps again Except at step 3.
    Select Application
    Rename log file to ApplicationLog.txt
    or Paste to next reply
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