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wifi configuration

Discussion in 'Networking' started by RavenSolace, Jan 19, 2013.

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  1. RavenSolace

    RavenSolace Thread Starter

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    I have had this hp laptop for about 3 weeks. I have had no problems with it the whole time other than having to get rid of the java application that was doing screwy stuff. But I just recently moved to a different city, and now anytime I try to use wifi it has a mind of its own. Sometimes it will say that I have a limited connection and when I try to troubleshoot the problem it will reset wifi and then come up saying that wifi doesn't have a valid ip configuration. What is up with this I have restored my computer to its factory settings, I have also gone through and tried the repair option on my wifi. Every so often there are no problems at all then some times I get limited. I have only tried to connect on two other wifi networks since I have moved though maybe that is the problem. I called HP and they told me that they think it is a Trojan virus and that I would have to get their 2 year service plan to get their aid which will cost me $300.00 I cannot afford that I am not computer illiterate so then my question is if it is a Trojan how do I get rid of it without having to download anything else? If not a Trojan then HELP LOL
     
  2. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    Does an ethernet connection work OK?

    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 8 or 7 or Vista I prefer to use the built-in Snipping Tool.

    Also show ...

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. RavenSolace

    RavenSolace Thread Starter

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    To start I don't know if the Ethernet works or not. I am assuming that it does since I have not used it at all. I will do what you requested but would like a better way to contact you and send the results. Personal email would be acceptable. If this is not acceptable to you I can deal with doing through the forum. Please let me know. Thanks.

     
  4. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    From the forum Rules to which you recently agreed:

     
  5. RavenSolace

    RavenSolace Thread Starter

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    Ok fair enough is this the network page you are looking for? I will work on the other screen shot you asked for
     

    Attached Files:

  6. RavenSolace

    RavenSolace Thread Starter

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    So I am unable to upload the command results because I am using my phone what specifically are you looking for?
     
  7. RavenSolace

    RavenSolace Thread Starter

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    If you like I can send you a screen shot piece by piece through my phone camera like I did with the other attachment
     
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