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wifi connected but very slow, packets lost

Discussion in 'Networking' started by elephant_car, Dec 15, 2011.

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  1. elephant_car

    elephant_car Thread Starter

    Joined:
    Dec 15, 2011
    Messages:
    7
    Hi
    My HP laptop connects to the router via wifi always. However page loading is very slow. The google home page can take 30-40 seconds. The other laptop we have works fine.

    If I connect the HP laptop to the router using a cable it runs very quickly always. I have nortons security installed on the HP laptop.

    I ran ipconfig/all. I pinged the router default gateway address and got back 192.168.0.1. This worked.

    I then opened a browser and tried to load a page. It was slow to load.

    I ran ipconfig/all again. The default gateway address had changed. When I pinged the original default gateway address it was losing 1-2 packets and the other packets were very slow. It seems like the router or wifi is losing packets and the default gateway address keeps changing.

    I turned off the wifi and used a cable to the router. I ran ipconfig/all. I pinged the router default gateway address and got back 192.168.0.1. I did this several times and the same address came back. Unlike the wifi example above nothing was changing.

    It must be this laptop's settings as our two smartphones connect to the wifi router and the other laptop as well and speed is not an issue.

    I should also mention that the driver config screen in windows said there was a problem connecting to the default gateway but it repaired itself. However not even one page loaded quickly without the problem reappearing.

    Any help would be much appreciated.
     
  2. valis

    valis Moderator

    Joined:
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