1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

wifi connected but yellow icon problem

Discussion in 'Windows 7' started by pra, Jan 9, 2013.

Thread Status:
Not open for further replies.
Advertisement
  1. pra

    pra Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    12
    i am connected to the internet but suddenly the yellow icon apprears and i get disconnected and then have to disconnect the wi-fi again and connect it back. Then it starts workin..Please Help..!!
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,429
    First Name:
    Wayne
    Is this the only PC that disconnects - do other devices connected work OK - if so how are they connected to the router - wireless or wired

    would you post the following tests when the internet is working OK, and then repeat ALL the tests when the internet disconnects.
    Make sure you also indicate on the reply which tests are for what condition.

    please include the xirrus screen shots for both conditions - see how below.

    Please post back here the make and exact model of the router and if you have a separate modem, the make and exact model of the modem.

    Please make a note of the status of the lights on the modem and on the router when working normally - post that light status here.
    Now when the internet disconnects make a note of the status of the lights for the modem and router here again. also note which have changed.

    What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, Mcafee , AVG , Webroot etc

    ------------------------------------------------------------------------
    ipconfig /all
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    We would like to see the results from an ipconfig /all - post back the results in a reply here.

    This should also work for windows 8
    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box
    (A new dialogue box - black with white font, will appear on screen ):

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results into notepad and then automatically open the notepad and display on your screen.

    Now all you need to do is copy and paste those results into a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will now be highlighted
    Next
    From the notepad menu - choose Edit - Copy

    Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
    The results from the notepad should now appear in the forum reply.
    ------------------------------------------------------------------------

    ------------------------------------------------------------------------
    Ping Tests
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    Start> Run {search bar in Vista/W7}> type CMD to open a command prompt box
    (A new dialogue box - black with white font, will appear on screen ):

    For Windows 8
    to open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.

    Type the following command
    Ping {then a space and then add the number that is shown against the item labelled "default gateway" shown in the results from the ipconfig /all}
    Post back the results in a reply here
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping google.com
    Post back the results in a reply here
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping 209.183.226.152
    Post back the results in a reply here
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    ------------------------------------------------------------------------

    ------------------------------------------------------------------------
    Run Xirrus Wi-Fi Inspector
    Download and install

    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and install the program.
    You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

    http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
    Direct link to the program is here http://info.xirrus.com/Wi-FiInspectorConfirmation.html

    {If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

    Then run and install the program - on a wireless enabled PC/Laptop
    if you get an error - You need will need to have NET Framework installed for the WiFi Inspector to function.
    On windows 8 - (i do not have windows 8) but, it would appear that, When you first try to run, you may get a message that .net framework is needed, and included in that message is a link to download/install.

    Run the program

    A user guide is available here http://www.xirrus.com/cdn/pdf/Xirrus-Wi-Fi-inspectorguide-1-2-1-RevB-6.aspx

    post a screen shot of the program running.
    if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.

    post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)

    To post a screen shot of the active window.
    1) hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    OR
    2) if you are using Vista/Windows 7 you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool

    To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
    Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot

    Note:
    For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
    note: the signal level is a negative number, so for example -88 is worst and -40 is better

    If you are using the Mac OS then use http://www.istumbler.net/

    if you want to optimise base station position and signal strength / dead spots use
    http://www.chimoosoft.com/products/apgrapher/ which has a graph function to monitor signal
    ------------------------------------------------------------------------
     
  3. pra

    pra Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    12
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Deol-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection 3:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
    Physical Address. . . . . . . . . : 88-53-2E-0A-2A-45
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::9d59:8e7e:7b9a:a0af%16(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.16.2(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 545805102
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-E4-A0-60-14-FE-B5-BC-4D-1C
    DNS Servers . . . . . . . . . . . : 0.0.0.0
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 88-53-2E-0A-2A-45
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 88-53-2E-0A-2A-48
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6230
    Physical Address. . . . . . . . . : 88-53-2E-0A-2A-44
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::c5d6:38a4:edc:5afa%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 10 January 2013 10:22:39
    Lease Expires . . . . . . . . . . : 11 January 2013 10:28:01
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 243815214
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-E4-A0-60-14-FE-B5-BC-4D-1C
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 14-FE-B5-BC-4D-1C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{08DB927C-5E28-47EA-89D1-09ED9C71A7B5}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 35:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2436:254e:8a3c:92b1(Preferred)
    Link-local IPv6 Address . . . . . : fe80::2436:254e:8a3c:92b1%45(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{EF6348BE-7E57-4F48-9348-1FABBE1E8858}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Reusable ISATAP Interface {E778D202-5273-4A7C-AB98-42AA9A0CFFE4}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{5EC4F0A1-9E39-45A1-8EF6-56EBA5006F19}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{1998F8F0-8B61-40DF-8514-B6518EBE7886}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{E429E703-8A4F-4532-9F7C-553EB8BF9DFB}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #9
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  4. pra

    pra Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    12
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Prabhdeep>Ping 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 1ms, Average = 1ms
     
  5. pra

    pra Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    12
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Prabhdeep>Ping 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 1ms, Average = 1ms

    C:\Users\Prabhdeep>
    C:\Users\Prabhdeep>Ping google.com

    Pinging google.com [74.125.236.132] with 32 bytes of data:
    Reply from 74.125.236.132: bytes=32 time=129ms TTL=56
    Reply from 74.125.236.132: bytes=32 time=128ms TTL=56
    Reply from 74.125.236.132: bytes=32 time=127ms TTL=56
    Reply from 74.125.236.132: bytes=32 time=124ms TTL=56

    Ping statistics for 74.125.236.132:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 124ms, Maximum = 129ms, Average = 127ms
     
  6. pra

    pra Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    12
    C:\Users\Prabhdeep>Ping 209.183.226.152

    Pinging 209.183.226.152 with 32 bytes of data:
    Reply from 209.183.226.152: bytes=32 time=391ms TTL=48
    Reply from 209.183.226.152: bytes=32 time=396ms TTL=48
    Request timed out.
    Request timed out.

    Ping statistics for 209.183.226.152:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 391ms, Maximum = 396ms, Average = 393ms

    C:\Users\Prabhdeep>
     
  7. pra

    pra Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    12
    C:\Users\Prabhdeep>Ping 209.183.226.152

    Pinging 209.183.226.152 with 32 bytes of data:
    Reply from 209.183.226.152: bytes=32 time=391ms TTL=48
    Reply from 209.183.226.152: bytes=32 time=396ms TTL=48
    Request timed out.
    Request timed out.

    Ping statistics for 209.183.226.152:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 391ms, Maximum = 396ms, Average = 393ms

    C:\Users\Prabhdeep>
     
  8. pra

    pra Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    12
    these are the results of wi-fi when working.
    but why is it showing 50% loss.
    help...!!
     
  9. pra

    pra Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    12
    these are the results of wi-fi when working.
    but why is it showing 50% loss.
    help...!!
     
  10. pra

    pra Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    12
    attached the screen shot so let me know about the problem.
     

    Attached Files:

  11. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,429
    First Name:
    Wayne
    whats the make and exact model of the PC

    try a
    ping 74.125.236.132
    and post results - see if that works 100%

    your showing a Microsoft Virtual WiFi Miniport Adapter #2 with a fixed IP- I think we need to remove that connection - or at least remove the fixed IP address

    Hold the Windows key and press R, then type ncpa.cpl then press Enter

    A new dialogue box -network connections - will appear on screen
    you should see one called
    Microsoft Virtual WiFi Miniport Adapter #2

    1. Right click on that connection and click Properties.
    2. Select Internet Protocol Version 4 (TCP/IPv4) from the list and click the Properties button.
    3. Select Obtain an IP address automatically.
    4. Select Obtain DNS Server address automatically.
    5. Click OK.
    6. Click Close.[/quote]

    and post back another ipconfig /all
     
  12. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,941
    First Name:
    Terry
    Make sure you have the latest wireless driver from the laptop manufacturer's web site. If you already have it reinstall it anyhow in case the installed instance is corrupted.
     
  13. pra

    pra Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    12
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Prabhdeep>ping 74.125.236.132

    Pinging 74.125.236.132 with 32 bytes of data:
    Reply from 74.125.236.132: bytes=32 time=99ms TTL=55
    Reply from 74.125.236.132: bytes=32 time=96ms TTL=55
    Reply from 74.125.236.132: bytes=32 time=100ms TTL=55
    Reply from 74.125.236.132: bytes=32 time=100ms TTL=55

    Ping statistics for 74.125.236.132:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 96ms, Maximum = 100ms, Average = 98ms

    and about that ncpa.cpl the properties of the wireless adapter were already selected.
    so the ipconfig/all has the same results as earlier.
     
  14. pra

    pra Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    12
    and about the make...
    it is dell xps
    i3 2nd gen processor
    windows 7
    so kindly help
     
  15. pra

    pra Thread Starter

    Joined:
    Jan 9, 2013
    Messages:
    12
    And yup the latest driver is already updated as i can see..
    as i updated it 2 days ago..
    so that should'nt be the cause as i can see..
    do u ppl think that there can be a problem wit the network card or adapter.
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - wifi connected yellow
  1. tooler
    Replies:
    12
    Views:
    550
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1084421

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice