WiFi Connecting to Phone but not to Laptop

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Pinter

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Mar 17, 2016
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I have a router which I just reconfigured and set up. I had to reboot it because it decided to stop working recently (used to work fine on all wireless devices before)and now it connects to my phone OK but not to the laptop. Error msg says unable to connect to WiFi network and eventually troubleshooting shows two error messages:
Network cable not properly plugged in or broken (have checked and this does not seem to be the issue)
Problem with wireless adapter or access point
I need halps what do I do
 

Couriant

James
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Make sure your computer sees the wireless connection and reconnect to it. If it sees it but does not connect you will need to remove the wireless profile.

What operating system are you using?
 

Pinter

Thread Starter
Joined
Mar 17, 2016
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3
Make sure your computer sees the wireless connection and reconnect to it. If it sees it but does not connect you will need to remove the wireless profile.

What operating system are you using?
It does see it. It asks for the password, starts connecting and then says unable to connect
Am using windows 7
 

DaveA

David
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Are you using the correct password?
Remember that you reconfigured the router, did you use the old password?
 

DaveA

David
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Can you post screen shots of this error message about not connecting?

When you reconfigured the router, did you also use the same network name?

What other networks are listed in the available WiFi list?
 
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