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Wifi Connection Issues

Discussion in 'Windows 8' started by MrPhony, Dec 24, 2012.

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  1. MrPhony

    MrPhony Thread Starter

    Joined:
    Dec 24, 2012
    Messages:
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    Hi, I just have an Acer laptop that I installed Windows 8 on. My wifi connection keeps dropping around every 5-30 minutes and goes to "Limited Connectivity". I can keep a stable internet connection through a ethernet cable. I first thought that the reason for my connection issues was other wifi sources causing interference but I've tried using my laptop in various different locations where my friends laptops work. Also my friend's laptop works fine in my home. I'll paste an ipconfig /all because from others posts, people are asking for it. I've also downloaded the latest driver from the Acer support page.
    Thank you!



    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Users\Mr.Phony>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Ace
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Local Area Connection* 15:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2

    Physical Address. . . . . . . . . : 16-4B-F5-2D-DD-3D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Qualcomm Atheros AR5BWB222 Wireless Netwo
    rk Adapter
    Physical Address. . . . . . . . . : 84-4B-F5-2D-DD-3D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d51d:9e32:2883:c9db%28(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, December 24, 2012 2:18:17 AM
    Lease Expires . . . . . . . . . . : Tuesday, December 25, 2012 2:18:17 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 478432245
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-47-71-7F-B8-88-E3-59-FF-94

    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
    Physical Address. . . . . . . . . : B8-88-E3-59-FF-94
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:40e:1688:47b2:1a36(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::40e:1688:47b2:1a36%15(Preferred)
    Default Gateway . . . . . . . . . : ::
    DHCPv6 IAID . . . . . . . . . . . : 553648128
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-47-71-7F-B8-88-E3-59-FF-94

    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{97E9EFDE-48D3-4E22-8D8F-D2F675902827}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Mr.Phony>
     
  2. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
    79,886
    First Name:
    Terry
    Does it drop when you are actively using it or only after an idle period? If the latter check for various options in your Power Plan and in the adapter's properties (Advanced tab) to see if it is being turned off or disconnected after an idle period.

    If the former ...

    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool.
     
  3. MrPhony

    MrPhony Thread Starter

    Joined:
    Dec 24, 2012
    Messages:
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    Thanks for the quick reply. I've already unchecked the box that turns the adapter off when idle.
     

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  4. TerryNet

    TerryNet Moderator

    Joined:
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    First Name:
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    Make sure you have the latest wireless driver from Acer's web site.

    Please show another Xirrus with the first set of networks (including yours) showing.
     
  5. MrPhony

    MrPhony Thread Starter

    Joined:
    Dec 24, 2012
    Messages:
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    I've already updated my wireless adapter drivers from acer support.
     

    Attached Files:

  6. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
    79,886
    First Name:
    Terry
    The only thing I see there is a dip of signal strength to about -70 dBm at about the mid point. This is close to "unreliable" signal strength and the variation is enough to hint at some kind of defect with the router or adapter or its driver.

    Since you've had problems with multiple networks I'd lean towards the adapter or driver.
     
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