Wifi Connection Issues

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MrPhony

Thread Starter
Joined
Dec 24, 2012
Messages
3
Hi, I just have an Acer laptop that I installed Windows 8 on. My wifi connection keeps dropping around every 5-30 minutes and goes to "Limited Connectivity". I can keep a stable internet connection through a ethernet cable. I first thought that the reason for my connection issues was other wifi sources causing interference but I've tried using my laptop in various different locations where my friends laptops work. Also my friend's laptop works fine in my home. I'll paste an ipconfig /all because from others posts, people are asking for it. I've also downloaded the latest driver from the Acer support page.
Thank you!



Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Users\Mr.Phony>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Ace
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2

Physical Address. . . . . . . . . : 16-4B-F5-2D-DD-3D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR5BWB222 Wireless Netwo
rk Adapter
Physical Address. . . . . . . . . : 84-4B-F5-2D-DD-3D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d51d:9e32:2883:c9db%28(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, December 24, 2012 2:18:17 AM
Lease Expires . . . . . . . . . . : Tuesday, December 25, 2012 2:18:17 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 478432245
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-47-71-7F-B8-88-E3-59-FF-94

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : B8-88-E3-59-FF-94
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:40e:1688:47b2:1a36(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::40e:1688:47b2:1a36%15(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 553648128
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-47-71-7F-B8-88-E3-59-FF-94

NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{97E9EFDE-48D3-4E22-8D8F-D2F675902827}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Mr.Phony>
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,431
Does it drop when you are actively using it or only after an idle period? If the latter check for various options in your Power Plan and in the adapter's properties (Advanced tab) to see if it is being turned off or disconnected after an idle period.

If the former ...

Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool.
 

MrPhony

Thread Starter
Joined
Dec 24, 2012
Messages
3
Thanks for the quick reply. I've already unchecked the box that turns the adapter off when idle.
 

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TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,431
Make sure you have the latest wireless driver from Acer's web site.

Please show another Xirrus with the first set of networks (including yours) showing.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,431
The only thing I see there is a dip of signal strength to about -70 dBm at about the mid point. This is close to "unreliable" signal strength and the variation is enough to hint at some kind of defect with the router or adapter or its driver.

Since you've had problems with multiple networks I'd lean towards the adapter or driver.
 
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