Wifi Disconnects by itself

MikeSupport

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Jul 4, 2020
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5
Hello, I have a problem with my Windows 10 computer. The wifi disconnects by itself only when I watch Youtube or with any demanding internet use. How can I fix it?
I can always turn it on again manually, and it works for some minutes until it disconnects again. It's doing that non-stop...

Thank you in advance
 
Joined
Mar 2, 2019
Messages
940
what is the wireless signal strength on that computer?

To figure out:
1. Right click on Windows button and select "Windows PowerShell (Admin)"
2. copy bellow code, then right click into console to paste and press enter
netsh wlan show networks

There you should see signal strength for your wireless network.
 

managed

Allan
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I think you need to add mode=bssid to the end of that command to get signal strengths, like this :-
Code:
netsh wlan show networks mode=bssid
 
Joined
Mar 2, 2019
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940
I think you need to add mode=bssid
You haxor!

To be honest I didn't use this command for over a year and completely forgot, I was convinced all the time this is how to do it :sick:

Thanks for letting me know, I must have confused many people with this LOL 🙂
 

managed

Allan
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You're welcome. Out of curiosity I tried your command then checked it's help, otherwise I would have had no idea !
 

plodr

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I just checked and my Win 7 laptop, 1/2 a house length away from the router and the strength is at 82% and doesn't disconnect when I stream YouTube or Acorn. So yours doesn't have a weak signal. We can rule out disconnection based on that.
What is the brand and exact model of the computer so we can search for drivers.
 

TerryNet

Terry
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The brand and model of the wireless adapter would also help.
 

zx10guy

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Going by the percent signal strength is not the best measure of proper wireless signal strength. The rule of thumb is you want to see about 50 to 60 dBm. I personally measure this by using an Android app called WiFi Analyzer. Also missing from this equation is what the wireless router sees as the signal strength from the wireless client.
 

MikeSupport

Thread Starter
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Jul 4, 2020
Messages
5
It's a Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter. I already have the last version (2024.0.4.208), but it still doesn't work...
 

TerryNet

Terry
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I cannot find a proper driver for that adapter. From where did you get one?
 

MikeSupport

Thread Starter
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Jul 4, 2020
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HP Website. But like I said, it didn't make any difference...
It really must be a weird problem because no one I ask knows how to fix it...
 

TerryNet

Terry
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80,751
If the PC is in warranty get HP help.

Else (while acknowledging that I know nothing about the PC except that apparently it is from HP) I suggest a USB wireless adapter with a good antenna and a proper Windows 10 driver.
 

MikeSupport

Thread Starter
Joined
Jul 4, 2020
Messages
5
Thank you. I thought about the usb antenna too. But I wanted to fix it better. I assume it's a loss. ''Funny'' since the Pc is only three years old.

Thank you all anyway
 

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